Brittany Jackson
Claims Adjuster
Lithia Springs,GA
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Benefits Enrollment Counselor
Benalytics
Marietta , GA
10.2022 - Current
- Assist in enrolling statewide pharmaceutical clients in healthcare benefits.
- Managed over 50 plus calls per day.
- Created folders to upload required documents.
- Established emails to clients to renew benefits during open enrollment period and special enrollment periods.
- Paid attention to detail while completing assignments.
Insurance Residential Adjuster
Centauri Insurance
01.2020 - 09.2022
- Initiated prompt contact with customers to obtain information on claim and explained claim process.
- Obtained authority in selection of appropriate defense counsel for assignment based on type of suit and complexity of matter for litigated claims.
- Identified, investigated, and proactively pursued opportunities for recovery.
- Obtained any physical evidence, developed third party information and theory of liability, conducted recorded interviews, and secured official records
- Fully explaining policy coverage (additional living expenses, flood, power failure, and other covered perils and exclusions).
Enrollment Benefits Counselor
AON
, FL
02.2018 - 12.2020
- Assisted employees with understanding and making their voluntary benefit elections.
- Entered information accurately into enrollment program, confirming information with customer and completing all authorizations and surveys
- Maintained professional and helpful manner.
- Conducted open enrollment orientations, processed benefit enrollments and managed eligibility files.
- Managed over 50 customer calls per day.
Education
Diploma -
Lithia Springs High School
Skills
Clerical Support
Data Entry
Dependable and Responsible
Problem-Solving
Multitasking Abilities
Certification
USA Texas All lines Adjuster
Timeline
Benefits Enrollment Counselor
Benalytics
10.2022 - Current
Insurance Residential Adjuster
Centauri Insurance
01.2020 - 09.2022
Enrollment Benefits Counselor
AON
02.2018 - 12.2020
Diploma -
Lithia Springs High School