Brittany Johnson
Waxahachie,TX
Summary
Adept Data Entry Representative with a proven track record at Martial Arts World, specializing in resolving urgent technical issues and enhancing customer satisfaction. Excels in fast learning and effective communication, ensuring optimal solutions. Skilled in data entry and customer service, consistently achieving high client satisfaction without exceeding a 55-word limit.
Overview
11
11
years of professional experience
Work History
Data Entry Representative/Customer Service Represe
Martial Arts World
08.2012 - 03.2023
Worked with support team to help clients with urgent technical issues and come up with effective solutions.
Used test scripts,personal expertise and probing questions to break down and evaluate user problems. Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution. Helped customers identify problems and explained how’s to fix them so that service and functionality can be restored.
Education
Diploma - General Studies
Thornton High School
Harvey, IL07.2012
Skills
Fast learner
Excellent communication
Active listening
Data entry
Customer service
Desktop support
Application support
Type 40wpm
Conflict and dispute
Expert
Technical support
Contracts
Scheduling
Skilled multi tasked
Adobe
Resolution
Time management
Computer literate
Financial records and processing
Timeline
Data Entry Representative/Customer Service Represe
Martial Arts World
08.2012 - 03.2023
Diploma - General Studies
Thornton High School
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