Brittany Kahler
Fatboys
Crestview,FL
17
years of professional experience
Experienced server and shift manager skilled in multitasking, cash handling, and staff training. Consistently delivers high-quality service while ensuring compliance with health standards, driving guest satisfaction and operational efficiency.
Dedicated professional with exceptional customer service skills, known for guest engagement and maintaining cleanliness standards. Ready to enhance dining experiences and drive repeat business.
Proficient in managing food and beverage operations, with a strong focus on customer service and team collaboration. Proven ability to resolve inquiries effectively, ensuring memorable experiences and establishing loyal clientele.
Work History
Server
8 Months- Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Managed food and beverage orders accurately, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Assisted in training new servers on menu offerings and service protocols.
- Responded promptly to customer inquiries, resolving issues to uphold service quality.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Bartender Shift Manager
4 Years 11 Months- Supervised daily bar operations, ensuring efficient service and adherence to health standards.
- Trained and mentored staff on cocktail preparation and customer service techniques.
- Developed drink specials, enhancing customer engagement and increasing sales volume.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Coordinated with kitchen staff to ensure timely food and beverage pairing recommendations.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Manager
3 Years 4 Months- Oversaw daily operations to ensure efficient restaurant functioning.
- Developed staff schedules to optimize labor costs and maintain service quality.
- Implemented inventory management systems to reduce waste and improve supply chain efficiency.
- Trained team members on food safety standards and customer service protocols.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender
6 Years 3 Months- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management, restocking supplies as needed to meet demand.
- Provided excellent customer service by engaging patrons and addressing inquiries promptly.
- Demonstrated knowledge of drink recipes, enhancing customer experience through recommendations.
- Trained new bartenders on procedures, safety protocols, and service standards effectively.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Certified Nursing Assistant
2 Years 9 Months- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient areas, ensuring safety standards.
- Documented patient progress and care provided in electronic health records accurately.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Supported mobility and rehabilitation efforts through safe transfer techniques.
- Trained new staff on patient care protocols and facility procedures effectively.
- Provided emotional support to patients and families during challenging times.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Memory retention
Customer service
Cleanliness standards
Timeline
Server
Fatboys
02.2026 - CurrentRead More
Bartender Shift Manager
Mr. Gs Bar and Grill
07.2020 - 06.2025Read More
Manager
Woodbridge Restaurant
03.2019 - 07.2022Read More
Bartender
Montana Bar
11.2012 - 02.2019Read More
Certified Nursing Assistant
The Ivy at Deer Lodge
02.2010 - 11.2012Read More
Powell County High School
High School Diploma
Read More