Efficient Medical Assistant experienced in delivering clinical and administrative support in healthcare settings. Achieved effective patient care and streamlined office operations through strong communication skills and adaptability in fast-paced environments. Focused on collaboration with healthcare teams to enhance patient outcomes and support medical staff.
Work History
Medical Assistant
1 Year 5 Months
Penn Highlands Orthopedics | 2025.04 - Current
Administered injections and vaccinations under physician supervision, enhancing patient care efficiency.
Drawing up injections for the provider to administer to patient
Assisted in patient intake and medical history documentation, ensuring compliance with protocols.
Educated patients on post-operative care and rehabilitation exercises, improving recovery adherence.
Mentored junior staff on best practices for patient interaction and clinical procedures, fostering team development.
Implemented process improvements that reduced appointment cancellations and increased patient satisfaction rates.
Collaborated with multidisciplinary teams to streamline operations, enhancing overall clinic performance and service delivery.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Worked with Insurances to get testing, prescriptions, injections, surgeries authorized
Teacher's Aide
3 Years 1 Month
SRUSGA Preschool | 2023.08 - Current
I work with the kids on a day to day basis, and prepare their food on some days.
Assisted lead teacher in developing individualized learning plans for students.
Supported classroom activities by preparing materials and organizing resources effectively.
Monitored student progress, providing feedback to enhance learning experiences.
Wal-Mart Cashier
6 Years 1 Month
Walmart | 2020.08 - Current
Facilitated customer entry and exit through doors
Operated cash register for transactions
Performed cleaning tasks throughout facility
Sanitized shopping carts to maintain cleanliness and customer safety
Assisted customers in navigating store layout to find desired items
Patient Service Representative
1 Year 3 Months
Penn Highlands Orthopedics | 2024.01 - 2025.04
Provided exceptional customer service, addressing patient inquiries and concerns promptly.
Facilitated patient scheduling and appointment management for efficient clinic operations.
Coordinated insurance verification processes to ensure patient eligibility and coverage.
Cashier/Stalker, Personal Shopper
2 Months
Giant Eagle, Inc. | 2023.10 - 2023.12
Operated cashier station efficiently, Assisted customers with shopping orders, so the people that make pickup orders I shop for their orders and load them into their cars.
Processed transactions accurately using point-of-sale systems.
Assisted customers with inquiries and product selections to enhance shopping experience.
Maintained cleanliness and organization of checkout area for efficient operations.
Waitress/Delivery Driver
1 Year 4 Months
WEST END PIZZA | 2021.04 - 2022.08
I handled payments and processed transactions.
Provided exceptional customer service, ensuring a positive dining experience for all patrons.
Managed multiple tables efficiently during peak hours, maintaining high service standards.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Cook
2 Months
Fox's Pizza Den | 2019.06 - 2019.08
Prepared ingredients for cooking in a fast-paced kitchen environment.
Performed thorough cleaning of kitchen and dining areas to maintain hygiene.
Assembled and cooked meals according to menu specifications.
Engaged with customers to provide information and assist with orders.
Operated computer system and cash register to process transactions.
Education
High school diploma
Johnsonburg Area High School | Johnsonburg, PA | 2022-06
Medical Assistant - Medical Assisting
Brockway Center of Arts And Technology | Brockway, PA | 2025-04