Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Brittany LaMarche

Brittany LaMarche

Manager
Martinsville,IN

Summary

Highly motivated manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Manager

Kay Jewelers
Bloomington, IN
05.2012 - Current
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Manager

Zales
Edinburgh, IN
07.2008 - 05.2012
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Onboarded new employees with training and new hire documentation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Manager

Friedman’s Jewelers
Vincennes, IN
11.2001 - 05.2008
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Onboarded new employees with training and new hire documentation.

Education

Certificate - Phlebotomy

Medtech College
Greenwood, IN
03.2012

Core 40 Diploma - Business

Martinsville High School
Martinsville, IN
05.2001

Skills

  • Performance Tracking and Evaluation
  • Schedule oversight
  • Performance Management
  • Staff Management
  • Employee Development
  • Professional and Courteous
  • Scheduling and Coordinating
  • Computer Skills
  • Team Leadership
  • Teamwork and Collaboration

Certification

DCA Certified

Timeline

Manager

Kay Jewelers
05.2012 - Current

Manager

Zales
07.2008 - 05.2012

Manager

Friedman’s Jewelers
11.2001 - 05.2008

Certificate - Phlebotomy

Medtech College

Core 40 Diploma - Business

Martinsville High School
Brittany LaMarcheManager