Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany LaRock

Denver,CO

Summary

Professional Bartender with 7 years of experience, extensive knowledge of spirits, and substantially strong interpersonal skills leading to high sales volume and overall success. Engages with all customers one-on-one building new regular guest relationships. High energy, positive, motivated, and committed to building customer base by providing an exceptional service experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

The Thirsty Lion
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends
  • Performs opening and closing duties, prints sales and tips reports, set up for incoming shift, and liquor inventory
  • Consistently keeps bar presentable and well-stocked to meet customer needs
  • Diligently follows alcohol awareness procedures and employee food safety procedures for preventing excessive guest intoxication and ensure safe food handling
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Follows strict recipes and drink measurements to minimize product used and provide consistent cocktail quality to all guests
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Mortgage Loan Officer

Bank Of America
08.2019 - Current
  • Worked with underwriters to fix application problems and resolve issues.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Monitored pipelines to track and log status of loans.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Bartender

Mexico City Lounge
04.2023 - 10.2023
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender

Cantina Laredo
11.2016 - 03.2020
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Assisted with inventorying beverage stock and bar supplies.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Closed out cash register and prepared cashier report at close of business.

Education

Business Leadership

University of Denver
Denver

Skills

  • Menu Memorization
  • Accurate Payment Processing
  • Changing Beer Kegs
  • Clear and Effective Communication
  • Cash Register Operation
  • Attention to Detail
  • Food and Drink Pairing Expert
  • Complex Problem-Solving
  • Upselling and Assumptive Selling Techniques

Certification

  • TIPS Certified, On Premise Alcohol Server, State of Colorado
  • Servesafe Certified, Food Handler Food Safety, State of Colorado


Timeline

Bartender

The Thirsty Lion
10.2023 - Current

Bartender

Mexico City Lounge
04.2023 - 10.2023

Mortgage Loan Officer

Bank Of America
08.2019 - Current

Bartender

Cantina Laredo
11.2016 - 03.2020

Business Leadership

University of Denver
Brittany LaRock