Brittany Leath
Mabelvale,AR
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Tahiti Tans
2014.08 - 2019.08
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Met customer service goals and exceeded customer expectations.
Education
BBA - Accounting
UA-Little Rock
Little Rock, AR08.2025
Skills
- Payment Collection
- Cash Handling
- Customer Service
- Merchandise Restocking
- Drawer management
- Customer Complaint Resolution
- Product Recommendations
- Customer Satisfaction
- Refund handling
- Product Knowledge
Timeline
Customer Service Cashier
Tahiti Tans
2014.08 - 2019.08
BBA - Accounting
UA-Little Rock
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