Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Ledbetter

Chandler,OK

Summary

Proven track record in enhancing front desk operations and customer satisfaction at Islands Animal Clinic, showcasing exceptional organization and verbal communication skills. Expert in streamlining processes for efficiency, evidenced by a significant improvement in client relations and operational workflow. Demonstrates a strong ability in handling financial transactions and scheduling appointments, contributing to a welcoming and efficient environment. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

3
3
years of professional experience

Work History

Receptionist

Islands Animal Clinic
02.2019 - 05.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Front Desk and Sales

Celebrity Tanning
09.2017 - 07.2018
  • Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
  • Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.

Education

Tattoo And Hair Removal Laser Tech -

Arizona College of Cosmetic Lasers
Glendale, AZ

High School Diploma -

Romeo High School
Romeo, MI
07.2014

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling
  • Scheduling appointments

Timeline

Receptionist

Islands Animal Clinic
02.2019 - 05.2020

Front Desk and Sales

Celebrity Tanning
09.2017 - 07.2018

Tattoo And Hair Removal Laser Tech -

Arizona College of Cosmetic Lasers

High School Diploma -

Romeo High School
Brittany Ledbetter