Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brittany Lenoir

Summary

Motivated and customer-focused professional with over a decade of experience in high-paced customer service roles, including hospitality, gaming, and retail environments. Adept at building rapport with diverse clientele, resolving conflicts, and driving team success. Strong interpersonal, leadership, and organizational skills with a proven ability to train and lead others effectively. Seeking a long-term opportunity in a dynamic company offering growth and advancement.

Overview

4
4
years of professional experience

Work History

Table Games Dealer

Seminole Coconut Creek Casino
01.2017 - 2025
  • Delivered exceptional customer service while managing multiple gaming tables.
  • Educated guests on game rules and procedures, ensuring a fair and enjoyable experience.
  • Monitored for suspicious activity and promptly reported to floor supervisors.
  • Calculated player winnings and assisted with payout process.
  • Trained and mentored new dealers on policies, procedures, and game etiquette.

Supervisor

Sorrisi
01.2014 - 01.2017
  • Oversaw front-of-house and back-of-house operations to ensure cleanliness and efficiency.
  • Handled guest reservations, cash management, and end-of-day checkouts.
  • Managed employee schedules and supported staff to ensure quality service delivery.
  • Built positive relationships with guests through strong communication and service skills.

Frontline Supervisor

BJ's Wholesale Club
01.2013 - 01.2014
  • Supported cashiers and resolved customer service concerns promptly.
  • Collaborated with management to improve operations and daily performance.
  • Handled cash, recorded transactions, and maintained accurate logs.
  • Contributed to daily goal achievement through team coordination and proactive assistance.

Education

High School Diploma -

Coral Springs High School
Coral Springs, FL
01.2014

Skills

  • Customer Service & Hospitality
  • Cash Handling & POS Systems
  • Team Training & Leadership
  • Conflict Resolution
  • Microsoft Office Suite
  • Strong Verbal & Written Communication
  • Multicultural Interpersonal Skills
  • Quick Mathematical Computation

Languages

English

Timeline

Table Games Dealer

Seminole Coconut Creek Casino
01.2017 - 2025

Supervisor

Sorrisi
01.2014 - 01.2017

Frontline Supervisor

BJ's Wholesale Club
01.2013 - 01.2014

High School Diploma -

Coral Springs High School

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Brittany Lenoir