Brittany Lopez
Gastonia,NC
Summary
Dedicated Medical Assistant with a proven track record at Carolina Spine Rehabilitation, excelling in patient care and HIPAA compliance. Leveraged medical terminology knowledge and compassionate communication to enhance patient trust and care quality. Achieved a 20% increase in clinic efficiency through meticulous clinical documentation and patient scheduling. Fluent in Spanish, ensuring inclusive patient support and education. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 6+ years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Carolina Spine Rehabilitation
Gastonia, NC
04.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Measured patient pulse oximetry.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Education
High School Diploma -
North Gaston High School
Dallas, NCSkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
- CPR
- Specimens collection and processing
- Professionalism and Ethics
- Insurance Verification
- Compassionate caregiver
- First Aid
- Fluent in Spainsh
- Knowledge of EKG rhythm interpretation
- Hospice Care
- Tube feedings and medications familiarity
Certification
- Certified CPR
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Carolina Spine Rehabilitation
04.2021 - Current
High School Diploma -
North Gaston High School