Brittany Lorens Oviedo Sorto
Washington,District of Columbia
Overview
3
3
years of professional experience
Work History
Server/Host
Officina Cafe
01.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated relationships with regular customers.
- Used slow periods to restock supplies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier/Barista/Server/Supervisor
Carvings UGGH
05.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Paul Public Charter High School
Washington, District of Columbia08.2021
Skills
- Safe Food Handling
- Daily Specials Memorization
- Table Bussing
- Menu Memorization
- Time Management
- Multitasking Abilities
- Adaptable and Flexible
- Customer Service
Languages
English
Spanish
Timeline
Server/Host
Officina Cafe
01.2022 - Current
Cashier/Barista/Server/Supervisor
Carvings UGGH
05.2021 - 08.2022
High School Diploma -
Paul Public Charter High School
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