Brittany Magee
Jacksonville,FL
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
ESS Education
09.2022 - Current
- Trained to fulfill long-term vacancy roles within the classroom in accordance with district standards
- Complying with assigned school rules and procedures
- Compose and implement district curriculum using lesson plans, colleagues within the assigned grade's team, and agency training
Appointment Coordinator
Solera
06.2021 - 03.2022
- Outbound calls
- Assist customers with scheduling a service appointment for their vehicle
- Left voicemails for unavailable customers
- Multiple applications needed for job performance
Customer Service Representative
GC Services
02.2021 - 05.2021
- Assisted account holders with lease and finance vehicles; processing refunds, titles etc
- Verify payments, due dates, payoffs & online registration
- Assisted with digital options such as online payments, documents and access
- Answered as many 100 calls each day
- Educated account holders on company procedures as far as transfers, title releases and refunds
- Separation due to health scare
Fan Advocate, Fanatics
08.2019 - 01.2020
- Served as point of contact for customers and worked to resolve order and product issues
- Accessed multiple databases to investigate customer questions and concerns
- Answered as many as 200 calls each day focused on answering product questions and resolving order issues.
Licensed Insurance Agent
Florida Blue, Blue Cross and Blue Shield of Florida
08.2018 - 12.2018
- Increased productivity with consumers by enrolling for health insurance
- Averaged 50+ calls per day while documenting every call
- Follow up with consumers who were undecided and set appointments for those who preferred face to face contact
- Averaged 50+ calls per day while documenting every call
- Promoted company products and services using up selling and other sales strategies.
Substitute Teacher
Kelly Educational Staffing
10.2016 - 12.2017
- Instructed various students and implemented prepared lesson plans in established classrooms averagingclasses per day
- Completed documentation of attendance, grades, and other required details
- Maintained safety and security of all youth under care
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
- Separation due to pay rate and assignment availability
Education
Bachelor of Arts - Secondary Education
Grand Canyon University
Phoenix, AZ05.2025
Associate of Arts - undefined
Tallahassee Community College
Tallahassee, FL2012
High School Diploma - undefined
Terry Parker High School
Jacksonville, FL2006
Skills
- Team Player
- MS Office proficiency
- Classroom Monitoring and Management
- Educational Strategies and Lesson plans
- Experienced in Individualized Care and One-On-One Coaching
- Experienced in District Standards Compliance and Benchmark Settings
- Classroom Technology and District Equipment
- Communicating with Parents, Counselors and Teachers
- Experience with Diverse Student Populations by providing equal educational opportunities
Timeline
Substitute Teacher
ESS Education
09.2022 - Current
Appointment Coordinator
Solera
06.2021 - 03.2022
Customer Service Representative
GC Services
02.2021 - 05.2021
Fan Advocate, Fanatics
08.2019 - 01.2020
Licensed Insurance Agent
Florida Blue, Blue Cross and Blue Shield of Florida
08.2018 - 12.2018
Substitute Teacher
Kelly Educational Staffing
10.2016 - 12.2017
Bachelor of Arts - Secondary Education
Grand Canyon University
Associate of Arts - undefined
Tallahassee Community College
High School Diploma - undefined
Terry Parker High School
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