Brittany Martin
Hamden,CT
Summary
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Branford, Connecticut
09.2022 - 08.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Swim Instructor
Gold Fish Swim School
Hamden, Connecticut
04.2024 - 07.2024
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Ensured that swimmers followed pool rules and regulations at all times.
- Instructed participants on water safety rules and regulations.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
Cashier
Stop & Shop
Branford, Connecticut
02.2023 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Bachelor of Science -
Central Connecticut State University
New Britain, CT05-2028
High School Diploma -
Wilbur Cross High School
New Haven, CT06-2024
Skills
- Beverage Preparation
- Order Management
- Drive-Thru Operations
- Customer Engagement
- Food Preparation
- Safe Food Handling
- Cleaning
- Problem-Solving
- Clear Communication
- Team Contributions
- Equipment Maintenance
- Taking Orders
- Cash Handling
Timeline
Swim Instructor
Gold Fish Swim School
04.2024 - 07.2024
Cashier
Stop & Shop
02.2023 - 07.2023
Crew Member
Dunkin' Donuts
09.2022 - 08.2024
Bachelor of Science -
Central Connecticut State University
High School Diploma -
Wilbur Cross High School