Brittany Mason
Houston,TX
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs. Enthusiastic, friendly and personable demeanor with a sense for organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Manager
Just Play Sports Camps
Katy, Texas
03.2023 - Current
- Answering phone calls, directing calls, taking messages and other office related tasks.
- Creating a schedule for coaches' training each week
- Welcoming parents and athletes at the door and engaging with kids and parents.
- T-shirt and jersey designing
- Handling money and billing information
Coach
KidStrong
Cypress, TX
08.2024 - 11.2024
- Developing and Implementing training programs tailored to the needs of individual athletes or teams.
- Providing instruction on proper techniques, strategies, and rules of the sport
- Planing and organizing practice sessions to improve skills and performance
- Evaluating athletes' progress and provide constructive feedback for improvement
- Ensuring the safety of all participants during training sessions and competitions
- Attend meetings, workshops, or conferences to stay updated on coaching techniques and trends
Floor Manager
We Rock the Spectrum Kids Gym
Houston, TX
08.2023 - 05.2024
- Giving and sending phone calls.
- Serving any client who is assigned regardless of race, sex, national origin, or disability.
- Cleaning and Sanitizing
- Leading Birthday parties and camps
- Playing with children (pushing on swings, monitor zipline/ trampoline, help with arts & crafts, engage in imaginative play, etc)
Childcare Provider
Cross Gates Family Fitness
Slidell, LA
03.2022 - 08.2023
- Making sure the children are safe and that their everyday needs are met.
- Diapering, dressing, grooming, and feeding.
- Making sure children are kept active, entertained, and engaged in developmental activities.
- Effectively discipline children who are misbehaving.
- Plan and oversee daily schedules.
Summer Camp Counselor
City of Slidell
Slidell, LA
06.2021 - 08.2023
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Designed activities to help individuals overcome confidence issues and build strength.
- Communicated camper needs, progress, and attitudes in weekly staff meetings and made appropriate program adjustments.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
YMCA After School Counselor
YMCA Of Greater Houston
Katy, Texas
10.2022 - 03.2023
- Plan and oversee daily schedules.
- Model and encourage good social skills, strong communication skills, and conflict-resolution skills.
- Engaging in positive interaction with children while building confidence and self-esteem.
- Monitor and report developmental or safety concerns.
Behavior Technician
Behavioral Innovations
Katy, TX
01.2022 - 09.2022
- Client material creation and preparation
- Directly Implement Individualized Treatment Plans under the direction of BCBA
- Incorporate sensory activities into the session (Arts/Crafts/Activities/Games)
- Record client data into software
- Convert appointments and write detailed SOAP notes
- Attend weekly team meetings with BCBA
- Attend Quarterly in-service trainings and team bonding activities
- Working both In-Center and in client's home
Sales Associate
Great American Cookies; Marble Slab
Cypress, TX
09.2021 - 12.2021
- Operated cash register, collected payments, and provided accurate change.
- Answered incoming telephone calls to provide store, products, and services information.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
Education
Some College (No Degree) -
Prairie View A & M University
Prairie View, TXSkills
- Youth Behavior Management
- Composure and Emotional Control
- Recreational Program Planning
- Customer and Service-Oriented
- Group Supervision
- First Aid and CPR
- Teamwork and Collaboration
- Scheduling Events and Programs
- Activity Planning and Coordination
- Activity Oversight
Affiliations
- Kinesiology Major
Certification
- First Aid & CPR Certified
Timeline
Coach
KidStrong
08.2024 - 11.2024
Floor Manager
We Rock the Spectrum Kids Gym
08.2023 - 05.2024
Front Desk Manager
Just Play Sports Camps
03.2023 - Current
YMCA After School Counselor
YMCA Of Greater Houston
10.2022 - 03.2023
Childcare Provider
Cross Gates Family Fitness
03.2022 - 08.2023
Behavior Technician
Behavioral Innovations
01.2022 - 09.2022
Sales Associate
Great American Cookies; Marble Slab
09.2021 - 12.2021
Summer Camp Counselor
City of Slidell
06.2021 - 08.2023
Some College (No Degree) -
Prairie View A & M University
- First Aid & CPR Certified
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