Brittany Mastin
Temecula,CA
Summary
Reliable and versatile communications professional with a background in marketing, recruiting, and customer service. Skilled at building genuine connections, writing compelling content, and adapting messages for different audiences. Known for strong interpersonal communication, creative problem-solving, and the ability to work both independently and in a team. Passionate about helping people feel seen, understood, and engaged through clear and thoughtful communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Churon Winery
Temecula, CA
09.2022 - Current
- Develop and execute marketing strategies to promote winery events, hotel stays, weddings, and wine sales
- Create and manage content for email newsletters, including writing copy, designing layouts, and tracking performance
- Manage social media accounts (Instagram, Facebook), including creating graphics, writing captions, and engaging with followers
- Coordinate and promote live music, seasonal promotions, and weekly specials to increase visitor traffic and sales
- Collaborate with the events team to promote public and private events, such as fundraisers, weddings, wine club parties, and corporate gatherings
- Photograph food, wine, venue spaces, and events for use in promotional materials and digital content
- Design flyers, signage, and other promotional materials for onsite and digital use
- Track performance of marketing efforts, gather insights, and adjust strategies accordingly
- Manage calendar of upcoming events and promotions to ensure timely advertising and cross-team communication
Front Desk Receptionist
Churon Winery
Temecula, CA
01.2022 - 09.2022
- Managed room reservations via phone, email, and booking systems with accuracy and attention to personalized service
- Greeted and checked in guests, delivering a warm and professional first impression of the Winery Inn
- Assisted guests with questions about hotel amenities, winery offerings, and local attractions to enhance their stay
- Handled administrative tasks such as payment processing, balancing cash drawers, and preparing end-of-day reports
- Provided concierge-level service, including wine tasting coordination, breakfast details, and tour recommendations
- Maintained a clean, organized, and welcoming front desk environment to ensure a positive guest experience
Hotel Front Desk Receptionist
Europa Village Winery
Temecula, CA
08.2021 - 12.2021
- Collected room deposits, fees and payments
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Resolved service-related problems and documented actions in system
- Oversaw fast-paced front desk operations and guests' needs at busy facility
- Collaborated with team members to handle guest requirements from check-in through check-out
Administrative Assistant
Europa Village Winery
Temecula, CA
06.2021 - 12.2021
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained staff directory and company policy handbook for human resources department
Substitute Teacher
TVUSD
Temecula, CA
11.2015 - 05.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Upheld classroom routines to support student environments and maintain consistent schedules
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
- Administered and graded tests and quizzes and reported performance to primary teacher
Recruiter
K-force Staffing Agency
San Jose, CA
01.2015 - 09.2015
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations
- Operated and maintained applicant tracking and candidate management systems
- Developed recruiting strategies to identify qualified candidates and build network
Technical Recruiter
Workbridge Associates
San Jose, CA
06.2014 - 12.2014
- Coordinated with IT team leaders to forecast hiring needs and department goals
- Onboarded new hires and set up training
- Sourced and selected applicants for technical positions within company
- Interviewed candidates using different interview methods and approaches
- Wrote and posted technical job descriptions
- Cultivated in-depth understanding of Java Software industry trends and hiring desires
Education
BA - Communications Studies
California State University - Sacramento
Sacramento, CA12.2013
Skills
- Customer service
- Event planning
- Teamwork and collaboration
- Detail-oriented
- Scheduling
- Social media strategy
- Community Engagement
- Branding
- Canva: Graphic Design
- Mailchimp: Email Campaigns
- Later: Social Media Scheduling
- HoneyBook: Client Management
Certification
2014-03 Emergency 30 Day Substitute Teaching Permit
Timeline
Marketing Coordinator
Churon Winery
09.2022 - Current
Front Desk Receptionist
Churon Winery
01.2022 - 09.2022
Hotel Front Desk Receptionist
Europa Village Winery
08.2021 - 12.2021
Administrative Assistant
Europa Village Winery
06.2021 - 12.2021
Substitute Teacher
TVUSD
11.2015 - 05.2021
Recruiter
K-force Staffing Agency
01.2015 - 09.2015
Technical Recruiter
Workbridge Associates
06.2014 - 12.2014
BA - Communications Studies
California State University - Sacramento