Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany McDaniel

Richmond,USA

Summary

Professional scheduling expert along with excellent customer service, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.

Overview

8
8
years of professional experience

Work History

Scheduler

Family choice home care
10.2024 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.

Nursing Care Tech

University of Kentucky
02.2024 - 10.2024
  • Educated patients'' families about caregiving techniques to optimize home-based recovery efforts after discharge from hospital settings.
  • Improved overall care efficiency by streamlining processes in collaboration with the interdisciplinary healthcare team.
  • Promoted patient independence by assisting with mobility exercises and adaptive equipment use.
  • Enhanced patient care by providing hands-on assistance with daily activities and personal hygiene.

Nursing Care Tech (In Home Care)

Active Day
05.2020 - 10.2022
  • Patient Care, Hygiene, Safety, Documentation
  • Reduced patient anxiety by establishing rapport, listening to concerns, and offering emotional support.
  • Demonstrated commitment to patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality in all interactions.
  • Participated in continuous learning opportunities to stay current on best practices in nursing care techniques.
  • Upheld high standards of professional conduct while interacting with patients'' families, providing compassionate support during difficult times.

Manager/Server Assistant/Bartender/Food Preparation Worker

Buffalo Wings and Rings
01.2017 - 06.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Jackson County Highschool
06-2013

Health Care Administration - undefined

Eastern Kentucky University
01.2026

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic
  • Customer service
  • Teamwork and collaboration
  • Effective multitasking
  • Schedule coordination
  • Schedule management
  • Payroll processing

Timeline

Scheduler

Family choice home care
10.2024 - Current

Nursing Care Tech

University of Kentucky
02.2024 - 10.2024

Nursing Care Tech (In Home Care)

Active Day
05.2020 - 10.2022

Manager/Server Assistant/Bartender/Food Preparation Worker

Buffalo Wings and Rings
01.2017 - 06.2020

Health Care Administration - undefined

Eastern Kentucky University

High School Diploma -

Jackson County Highschool

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Brittany McDaniel