Brittany Meadows
COLUMBUS,OH
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant
Ohio Health Medical Center
Columbus, OH
06.2025 - Current
- Assisted patients with check-in and registration processes.
- Collected and documented patient medical histories accurately.
- Recorded patient histories and vital signs accurately during visits.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted physicians with patient examinations and medical procedures.
- Performed EKGs, spirometry testing, audiograms, and other diagnostic tests to assist in patient diagnosis and care.
- Administered medications under physicians' supervision.
- Collected samples from patients for laboratory testing purposes.
- Coordinated patient scheduling and optimized appointment calendars to enhance patient flow.
- Maintained accurate medical records using electronic health record systems.
- Communicated patient messages to physicians regarding concerns, condition updates, or refill requests to support timely treatment decisions.
- Prepared examination rooms and ensured cleanliness and organization.
Medical Assistant
Foot & Ankle Specialists
Grove City, Ohio
08.2023 - 06.2026
- Assisted patients with check-in and registration processes.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and ensured cleanliness and organization.
- Collaborated with healthcare professionals to coordinate comprehensive patient care.
- Conducted follow-up appointments to monitor patient progress and adjust treatments.
- Utilized electronic health records to document patient information and treatment plans.
- Performed surgical procedures on the feet and ankles to correct deformities or treat conditions such as bunions, hammertoes, ingrown toenails, corns, calluses, warts, heel spurs and neuromas.
- Educated patients on preventative care methods for maintaining healthy feet.
Customer Service Representative
Alliance Data
Westerville, Ohio
09.2017 - 11.2023
- Resolved customer inquiries and complaints with empathy and efficiency.
- Provided exceptional customer support through various communication channels.
- Educated customers on product features and services to improve satisfaction.
- Conducted follow-up calls to ensure resolution of customer issues and concerns.
- Developed strong customer relationships to encourage repeat business.
- Collaborated with team members to enhance service delivery processes.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
CMA - Medical Assistant
Larock Healthcare
Columbus, OH 08.2023 - 03.2024
Fort Hayes Highschool
Columbus, OHSkills
- Electronic health records
- Patient scheduling
- Medical history documentation
- Vital signs measurement
- Patient care coordination
- Appointment management
- Patient monitoring
- EKG interpretation
- Diagnostic testing
- Healthcare compliance
- Clinical workflow optimization
- Sterile technique
- Stocking supplies
- Time management
- Problem solving
- Medical terminology
Certification
- Phlebotomy Technician Certification (CPT)
- Certified EKG Technician (CET)
- Electronic Health Records (EHR/EMR) Certification
- Basic Life Support (BLS) – American Heart Association
Timeline
Medical Assistant
Ohio Health Medical Center
06.2025 - Current
Medical Assistant
Foot & Ankle Specialists
08.2023 - 06.2026
CMA - Medical Assistant
Larock Healthcare
08.2023 - 03.2024
Customer Service Representative
Alliance Data
09.2017 - 11.2023
Fort Hayes Highschool