Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittany Montoya

Santa Fe

Summary

Experienced in various restaurant departments, demonstrating strong customer service skills through effective communication and menu knowledge. Responsibilities included assisting customers with meal selections, accommodating dietary restrictions, and ensuring satisfaction with food preparation by coordinating with kitchen staff. Punctuality and teamwork were prioritized to enhance operational efficiency and foster a positive dining experience for both tourists and locals. Proven ability to multitask while maintaining organization in a fast-paced environment contributes to consistent service delivery.

Overview

5
5
years of professional experience

Work History

Server

Heritage Hotel
Santa Fe
02.2025 - Current
  • Working in the various departments, providing excellent customer service, and offering room service are just a few of the responsibilities I have.
  • Assisting customers in determining the best options for their dining experience, including drinks, meals, and desserts.
  • Making accommodations for allergies, dislikes and food preferences.
  • Downtown Santa Fe: Navigating tourists and locals to ensure they have a great time in New Mexico, hoping to see them again for business.

Server

Chilis's Bar and Grill
Santa Fe
02.2020 - 02.2025
  • Communicated with kitchen staff to ensure the customer was satisfied with food preparation.
  • Order taking, delivery and bussing making the flow of the restaurant more efficient.
  • Punctuality is important to me. I respect my teammates' time and work with them to ensure a schedule that accommodates both our needs.
  • A friendly service ensures consistency and encourages repeat business.
  • Answering questions about the menu and will make any necessary adjustments and accommodations for the customers.

Education

Emergency Medical Services

Santa Fe Community College
Santa Fe, NM
05-2023

High School Diploma -

Santa Fe High School
Santa Fe, NM
05-2022

Skills

  • Customer service
  • Order taking
  • Menu knowledge
  • Food safety
  • Effective communication
  • Sales techniques
  • Strong work ethic
  • Multitasking and organization

Languages

English
Native/ Bilingual

Timeline

Server

Heritage Hotel
02.2025 - Current

Server

Chilis's Bar and Grill
02.2020 - 02.2025

Emergency Medical Services

Santa Fe Community College

High School Diploma -

Santa Fe High School
Brittany Montoya