Brittany Montoya
Los Angeles,CA
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
12
12
years of professional experience
Work History
Associate Store Manager
Madewell
Los Angeles, CA
06.2021 - 11.2025
- Successfully train and manage a team of 7 associates, emphasizing customer service and sales techniques.
- Create an engaging work culture that encourages collaboration among team members while promoting individual excellence.
- Resolved workplace issues in accordance with company policy and legal guidelines.
- Manage day-to-day operations, including inventory control, scheduling, budgeting and payroll.
- Identified, screened and interviewed potential employees.
- Acting Store Director Feb 2025-Aug 2025
Executive Assistant, Mathematics
California State University
Los Angeles, CA
04.2018 - 06.2021
- Provided quality administrative support for the Department Chairman and faculty for the largest department on campus.
- Responsible for all hiring paperwork; ETF's, separations, FERP processing and time-keeping system.
- Maintained financial forms, departmental travel reservations and reimbursements.
- Organized travel arrangements for faculty, including itineraries and accommodations.
- Coordinated meetings and events for faculty and staff across multiple departments.
Lecturer, Graphic Design
Morgan State University
Baltimore, MD
08.2015 - 06.2017
- Designed and implemented differentiated instruction for graphic design courses, catering to diverse learners.
- Developed a comprehensive curriculum aligned with quality standards and innovative teaching strategies.
- Provided individualized academic support, enhancing student success and engagement.
- Utilized instructional methods that inspired students and promoted skill development.
- Matched students with tailored learning resources to address specific needs effectively.
- Advised undergraduates on course planning and graduate school preparation, guiding career aspirations.
Human Resources Specialist
People Encouraging People
Baltimore, MD
08.2013 - 09.2015
- Oversaw staffing processes, ensuring compliance with employment and affirmative action regulations.
- Sourced candidates for all positions using Taleo ATS to create a diverse applicant pool.
- Conducted onboarding and training, monitoring performance for consistency and effectiveness.
- Facilitated needs assessments to enhance process improvements and professional development initiatives.
- Managed internship program, providing college students with hands-on experience in rehabilitation services.
Education
Master of Arts - Graphic And Digital Design
University of Baltimore
Baltimore, MD05-2013
Bachelor of Arts - Graphic Design
Morgan State University
Baltimore, MD05-2008
Skills
- Leadership and staff supervision
- Customer experience management
- Sales strategies and product sales
- Time management and workload prioritization
- Performance goals setting
- Community organization and engagement
- Motivational communication techniques
- New hire training and development
- Inventory control systems
Timeline
Associate Store Manager
Madewell
06.2021 - 11.2025
Executive Assistant, Mathematics
California State University
04.2018 - 06.2021
Lecturer, Graphic Design
Morgan State University
08.2015 - 06.2017
Human Resources Specialist
People Encouraging People
08.2013 - 09.2015
Master of Arts - Graphic And Digital Design
University of Baltimore
Bachelor of Arts - Graphic Design
Morgan State University