Emma Sixta-Jacob
Santa Barbara,CA
Summary
Sales associate who excels in delivering customer service in a fast-paced environment while keeping an uplifting attitude. Demonstrates building long-lasting relationships and enhancing customer experiences through effective communication and product knowledge.
Overview
2
2
years of professional experience
Work History
Sales Associate
Madewell
Corte Madera, California
03.2024 - 08.2024
- Stock check
- Inventory
- Tracking customer orders
- Helping customers find items based on personal, individual tastes.
- Developed relationships with customers by making personal connections.
- Provided information about our products, prices, and services.
- Vacuuming and organizing the sales floor.
Waitress and Hostess
Crown and Crumpet
Ross, California
10.2023 - 03.2024
- Always checking in with customers throughout meal service to ensure satisfaction, while working in a fast-paced environment.
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
- Informed customers of daily specials and signature menu items.
- Communicating and collaborating with other employees to get orders out faster, and to get tasks done efficiently.
- Multitasking with cleanup, organization, memorizing menus, and answering any questions customers may have to make the experience more memorable.
- Positive attitude!
Personal Stylist Assistant
Nordstrom
Corte Madera, California
05.2023 - 10.2023
- Meeting sales goals.
- Established connections with customers, meeting customer service expectations.
- Practicing patience and flexibility.
- Kept notes listing preferences and services provided to clients for quick reference.
- Collaborated with other departments within Nordstrom when needed.
- Putting together wish lists for returning clients.
- Arranged styling appointments with clients.
Food Service Worker
Mags Local Yogurt
Larkspur, California
05.2022 - 05.2023
- Experience working with families and working in small businesses.
- Cleaned kitchen surfaces, utensils, and machines after each shift.
- Set up, restocked, and cleaned dining areas before each shift.
- Directed customers to restrooms and other amenities within the facility.
- Followed food safety regulations regarding sanitation, food handling, and storage.
- Closed and opened the store, I was left alone to manage.
Education
High School Diploma -
Redwood High School
Larkspur, CA12-2023
Some College (No Degree) - Communications
Santa Barbara City College
Santa Barbara, CASkills
- Customer service
- Sales techniques
- Inventory management
- Tech-savvy
- Product knowledge
- Order tracking
- Over the phone and in-person communication
- Multitasking abilities
- Time management
- Collaborating with co-workers
Timeline
Sales Associate
Madewell
03.2024 - 08.2024
Waitress and Hostess
Crown and Crumpet
10.2023 - 03.2024
Personal Stylist Assistant
Nordstrom
05.2023 - 10.2023
Food Service Worker
Mags Local Yogurt
05.2022 - 05.2023
High School Diploma -
Redwood High School
Some College (No Degree) - Communications
Santa Barbara City College
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