Brittany Moyer
Scranton,PA
Summary
Dynamic hospitality professional with a proven track record at Au Bon Pain, excelling in inventory management and team collaboration. Enhanced operational efficiency through strategic staff training and quality control measures, achieving significant waste reduction. Committed to delivering exceptional service and optimizing restaurant performance in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server/ Inventory Specialist
Cracker Barrel
02.2018 - Current
- Managed weekly inventory and food orders. Ensuring accurate on hands counts. Adjusting pars and reviewing trends to optimize restaurant sales
- Provided exceptional customer service by attentively addressing guest needs and inquiries.
- Assisted in food and beverage preparation, adhering to health and safety.
- Collaborated with team members to efficiently serve orders during peak hours.
- Resolved guest complaints promptly, contributing to overall customer satisfaction.
Manager
Au Bon Pain
06.2016 - 01.2018
- Oversaw daily operations ensuring optimal service and product quality.
- Developed staff training programs enhancing team efficiency and performance.
- Implemented inventory management processes reducing waste and improving stock accuracy.
- Analyzed sales data to identify trends, informing strategic decisions for menu adjustments.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Quaker Steak & Lube
05.2013 - 06.2016
- Trained and mentored team members to enhance service quality and operational efficiency.
- Developed and implemented staff scheduling processes to optimize labor costs and resource allocation.
- Monitored inventory levels, ensuring timely restocking to meet customer demand during peak hours.
- Streamlined communication between kitchen and front-of-house staff to improve order accuracy and turnaround time.
Education
Master of Science - Curriculum And Instruction
Pennsylvania State University
University Park, PABachelor of Science - Biology
Pennsylvania State University
University Park, PASkills
- Hospitality service expertise
- Team collaboration
- Quality control
- Inventory management
- Task prioritization
Timeline
Server/ Inventory Specialist
Cracker Barrel
02.2018 - Current
Manager
Au Bon Pain
06.2016 - 01.2018
Assistant Manager
Quaker Steak & Lube
05.2013 - 06.2016
Master of Science - Curriculum And Instruction
Pennsylvania State University
Bachelor of Science - Biology
Pennsylvania State University