Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Nichols

Rock Spring,GA

Summary

Dynamic professional with proven expertise in front desk operations at Scouts Barbershop, enhancing customer relations and streamlining appointment scheduling. Skilled in multi-line phone management and organization, I effectively communicated with clients, ensuring a welcoming environment and high-quality service delivery. Committed to maintaining safety and efficiency in fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Scouts Barbershop
1705 Market St. Ste 103, Chattanooga, TN
06.2024 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributed to a welcoming environment for visitors, and handled laundry.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.

Swim Instructor and Receptionist

Aqua-Tots Swim School
6413 Lee Hwy, Chattanooga, TN
06.2020 - 02.2025
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Taught daily swim instruction to students varying in age and skill levels.
  • Produced high-quality communications for internal and external use. Interacted with customers by phone, email, or in-person to provide information.
  • Used internal software to process reservations, check-ins, and check-outs.

Education

Associate of Arts - Cosmetology

Georgia Northwestern Technical College
Rock Spring, GA
07-2025

Associate of Science - Criminal Justice

Chattanooga State Community College
Chattanooga, TN
05-2022

High School Diploma -

East Ridge High School
Chattanooga, TN
05-2020

Skills

  • Organization skills
  • Time management
  • Multi-line phone proficiency
  • Appointment scheduling
  • Front desk operations
  • Phone etiquette

Certification

Salon and Spa Support Specialist- Georgia Northwestern Technical College

Licensed Master Cosmetologist (CO1004434) - Expires 3/31/2026

Timeline

Receptionist

Scouts Barbershop
06.2024 - Current

Swim Instructor and Receptionist

Aqua-Tots Swim School
06.2020 - 02.2025

Associate of Arts - Cosmetology

Georgia Northwestern Technical College

Associate of Science - Criminal Justice

Chattanooga State Community College

High School Diploma -

East Ridge High School