Brittany Ozio-Jackson
Beaumont,TX
Summary
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Honest, bright, and positive personality.
Overview
12
12
years of professional experience
Work History
Shift Leader-Entry Level Management
Casa Ole
08.2022 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transaction
- Overseeing 30+ Employees
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Supervisor CNA
Private Home Health Care
02.2016 - 12.2019
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Certified Nursing Assistant
Oak Wood Manner
01.2011 - 01.2015
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Vidor High School
Vidor, TXAssociate Degree in Nursing -
Lamar Community College
Orange, TXSkills
- Microsoft-Excel
- Outstanding Customer Service,
- Organized
- Self Motivated
- Team Leadership
- Managing Operations and Efficiency
- Negotiation and Conflict Resolution
- Verbal and Written Communication
- CPR-First Aid Certified
Additional Information
- Authorized to Work in the USA
- Felony Charge 2017-Due to Substance Abuse
- Happily Pelage 6 Years of Sobriety!
- Maintain Active Involvement in N.A. Sponsorship to Support and Flourish Sobriety
Timeline
Shift Leader-Entry Level Management
Casa Ole
08.2022 - 06.2023
Supervisor CNA
Private Home Health Care
02.2016 - 12.2019
Certified Nursing Assistant
Oak Wood Manner
01.2011 - 01.2015
Vidor High School
Associate Degree in Nursing -
Lamar Community College
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