Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Palamore

Chicago,IL

Summary

Professional, resourceful, computer-literate individual with excellent communication skills seeking a position with a company that will provide opportunity for my growth.

Overview

19
19
years of professional experience

Work History

Dispatcher

Illinois Institute of Technology
Chicago, Illinois
05.2024 - Current
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Maintained logs of all incoming calls and assigned tasks.
  • Resolved customer complaints related to service issues or delays.

Receptionist

Inkhart Tattoos and Body Piercing
Chicago , IL
06.2019 - Current
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted incoming clients and verified paperwork to manage smooth intake processes.

Before School Aide

Holy Angels Catholic School
Chicago, IL
08.2023 - 07.2024

Maintained detailed records of student progress, attendance, and behavioral issues.
Acted as a liaison between parents and guardians and teachers regarding student progress.
Collaborated with school staff to ensure a safe learning environment for students.
Monitored student behavior in the hallways, cafeteria, and playgrounds.

Motivated students using feedback and encouragement.

Sales Associate

JD Sports/Finish Line
Chicago, IL
09.2022 - 07.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Used technology resources to assist customers in locating and selecting items.
  • Adhered to company initiatives and achieved established goals.
  • Engaged customers in friendly, professional dialogue to determine needs.

Home Care Aide

Help at Home Senior Care
Chicago, IL
12.2013 - 01.2020
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Followed care plan and directions to administer medications.

Stand Attendant /Private Suite Attendant

Delaware North Sportservice
Chicago, IL
06.2015 - 05.2018
  • Cleaned and polished counters, equipment and tables.
  • Prepared and promptly served food, beverages and desserts to customers.
  • Stocked and restocked food and equipment items as necessary.
  • Performed frequent sanitation procedures when handling and preparing food.
  • Greeted customers, answered questions and provided food and drink recommendations.
  • Prepared bills, handled cash and credit card transactions and distributed change.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Program Support Liaison

Centers For New Horizons
Chicago, , IL
08.2009 - 02.2012
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained positive working relationship with fellow staff and management.

Clerical Assistant

Charles Hayes Center
Chicago, IL
02.2008 - 12.2009
  • Answered and transferred calls on switchboard phone system.
  • Greeted visitors entering the facility
  • File,Fax and Photocopied documents
  • Input program participants data into tracking system
  • Performed any other clerical duties that were assigned.

Teacher's Aide

Abraham Lincoln Center
Chicago, IL
08.2005 - 01.2009
  • Enforced rules for behavior and procedures to maintain order among class.
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Supervised children on field trips to maintain safety and foster cultural learning experiences.
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Sorted and shelved books to help manage materials and free up teachers for more important work.
  • Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
  • Established positive relationships with students, parents, fellow teachers and school administrators.

Cashier

Burger King
Chicago, IL
06.2005 - 11.2007
  • Greeted and assisted customers with completing orders.
  • Handled cash debit and credit transactions
  • Trained new hire employees
  • Maintained a clean and healthy work environment

Education

High School Diploma -

Bronzeville Academic Center
Chicago, IL
06.2005

Skills

  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Service-oriented mindset
  • Multitasking and prioritization
  • Data management
  • CPR Certified

Timeline

Dispatcher

Illinois Institute of Technology
05.2024 - Current

Before School Aide

Holy Angels Catholic School
08.2023 - 07.2024

Sales Associate

JD Sports/Finish Line
09.2022 - 07.2023

Receptionist

Inkhart Tattoos and Body Piercing
06.2019 - Current

Stand Attendant /Private Suite Attendant

Delaware North Sportservice
06.2015 - 05.2018

Home Care Aide

Help at Home Senior Care
12.2013 - 01.2020

Program Support Liaison

Centers For New Horizons
08.2009 - 02.2012

Clerical Assistant

Charles Hayes Center
02.2008 - 12.2009

Teacher's Aide

Abraham Lincoln Center
08.2005 - 01.2009

Cashier

Burger King
06.2005 - 11.2007

High School Diploma -

Bronzeville Academic Center
Brittany Palamore