Brittany Parker

• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
• Responded to inquiries from callers seeking information.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.

• Maintained compliance with test center policies, practices and procedures.
• Maintained confidentiality of exam materials by securely storing all documents in designated locations before, during, and after testing periods.
• Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
• Secured testing materials and maintained confidentiality of all details.
• Reduced instances of cheating by vigilantly monitoring exam rooms and maintaining a professional presence.

Cashier

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.

Shelf Edge

• Stocked, tagged and displayed merchandise as required.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.