Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Pedro

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

Office Manager

Browns Auto Cosmetics
03.2016 - Current
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Coordinate 5 employees daily on where to deliver cars and pick up cars from.
  • Controlled finances to lower costs and keep business operating within budget.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Paid attention to detail while completing assignments.

Store Manager

Ace Cash Express
06.2011 - 03.2016
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Assisted with hiring, training and mentoring new staff members.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reported issues to higher management with great detail.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Processed customer transactions promptly, minimizing wait times.
  • Processed loan applications and monitored progress from start to finish.
  • Submitted loan applications to underwriter for verification and recommendations.

Shift Manager

Fazolis
08.2005 - 06.2011
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Ben Davis High School
1200 N Girls School Rd Indianapolis, In 46214
05.2009

No Degree - Cosmetology Education

Pjs College of Cosmetology
2026 Stafford Rd Plainfield Indiana
05.2009

Skills

  • Decision-Making
  • Business Planning
  • Negotiation and Conflict Resolution
  • Employee Supervision
  • Customer Relations
  • Scheduling Coordination
  • Cost Control
  • Payroll and budgeting
  • Good Judgment
  • Computer Skills
  • Data Entry
  • Customer Service

Timeline

Office Manager

Browns Auto Cosmetics
03.2016 - Current

Store Manager

Ace Cash Express
06.2011 - 03.2016

Shift Manager

Fazolis
08.2005 - 06.2011

High School Diploma -

Ben Davis High School

No Degree - Cosmetology Education

Pjs College of Cosmetology

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Brittany Pedro