Brittany Peeler
Pregnancy Care Center of Lake City
Lake City,Florida
12
years of professional experience
Results-driven office manager and client advocate known for strong organizational skills and reliability. Committed to improving client experiences and optimizing office efficiency while maintaining confidentiality and accuracy. Detail - oriented professional paying special attention to client needs. Loves to help others and enjoys getting to know others. Works well with others and is eager to learn new skills to better myself.
Work History
Client Advocate
3 Months- Provided compassionate support to clients navigating pregnancy-related challenges.
- Assisted in developing personalized care plans for individual client needs.
- Maintained accurate client records in compliance with privacy regulations.
- Educated clients on available resources and services within the community.
- Coordinated follow-up appointments to enhance client engagement and support.
- Participated in training sessions to improve advocacy skills and knowledge base.
- Worked in baby boutique organizing items donated so clients can see what all we have that is available to them to purchase with points.
- Helped clients take classes to better their parenting skills.
- Also helped with duties around center including cleaning, organizing, making appointments, filing, answering phones, sitting in for ultrasounds, and anything else someone needed help with.
Office Manager
11 Years- Managed daily office operations, ensuring efficient workflow and communication.
- Oversaw scheduling and coordination of project timelines to meet client needs effectively.
- Implemented office management systems, improving document organization and retrieval processes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering items timely.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Handled all bank accounts, direct deposit payroll, AP billing, AR billing, filing, answering phones, contracted job billings, handled bid jobs with paperwork, basically handled everything in the office.
- Spoke to clients when problems arose to make sure client was happy in the end.
Education
Associate of Arts - Elementary Education
High School Diploma
Skills
Client relationship building
Paperwork assistance
Telephone etiquette
Assertiveness
Strong organization
Time management expertise
Attention to detail
Reliability
Documentation skills
Computer Experience
Client intakes
Timeline
Client Advocate
Pregnancy Care Center of Lake City
04.2026 - CurrentRead More
Office Manager
Dale's Excavation, Inc.
05.2014 - 05.2025Read More
Florida Gateway College
Associate of Arts from Elementary Education
Read More
Florida Virtual School
High School Diploma
Read More