Brittany Perkins
Baytown,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Kirkland's Home. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and decision-making, consistently training staff to exceed expectations and maintain high standards of service and cleanliness.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Kirkland's Home
09.2020 - 03.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Stocking
Deli Team Lead-Fuel Desk
TA Traveling Center
09.2020 - 05.2022
- Assisting Truck Drivers with scale tickets and Comdata checks
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Check Inventory Daily
- Cashing Checks
- Training new employee
- Stocking
Cafe Manager
Dayton ISD
09.2019 - 06.2020
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
High School Diploma -
Cy Fair High School
Cypress, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Excellent communication skills
- strong problem solving skills
Timeline
Assistant Manager
Kirkland's Home
09.2020 - 03.2024
Deli Team Lead-Fuel Desk
TA Traveling Center
09.2020 - 05.2022
Cafe Manager
Dayton ISD
09.2019 - 06.2020
High School Diploma -
Cy Fair High School
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