Brittany Pete
Madison,GA
Summary
Dynamic Group Leader with proven expertise in enhancing team performance and operational efficiency. Proven track record in implementing process improvements, mentoring staff, fostering collaborative work environments and striving for high quality customer service outcomes.
Overview
9
9
years of professional experience
Work History
Group Leader
Astemo
Monroe, GA
03.2021 - Current
- Led cross-functional teams to enhance product development efficiency and quality standards.
- Implemented process improvements that reduced production downtime and increased operational throughput.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Developed training programs to streamline onboarding processes for new team members.
- Analyzed production metrics to identify trends, recommending strategies for continuous improvement.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Trained new team members by relaying information on company procedures and safety requirements.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
Manager
McDonald's
Madison, GA
04.2017 - 04.2024
- Oversaw daily operations to ensure compliance with company standards and quality assurance protocols.
- Trained and mentored team members on service efficiency and customer engagement techniques.
- Implemented process improvements to enhance workflow and reduce operational downtime.
- Evaluated employee performance and provided constructive feedback to drive individual growth and accountability.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manufacturing Production Associate
Georgia-Pacific
Madison, GA
04.2019 - 02.2020
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Made sure that products were produced on time and are of good quality.
- Collaborated with team members to optimize workflows and enhance operational efficiency.
- Trained new associates on safety protocols and production processes to ensure compliance.
- Mentored new hires on company policies, standard operating procedures, and specific job responsibilities to foster a supportive work environment.
Education
High School Diploma -
Greene County High School
Greensboro, GASkills
- Verbal and written communication
- Relationship building
- Continuous improvement
- Schedule coordination
- Motivational skills
- Group and individual instruction
- Health and safety procedures
- Performance monitoring
- Computer skills
- Customer service
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 11 staff members.
- Documented and resolved arising conflicts which led to more efficient quality and service for customers.
Timeline
Group Leader
Astemo
03.2021 - Current
Manufacturing Production Associate
Georgia-Pacific
04.2019 - 02.2020
Manager
McDonald's
04.2017 - 04.2024
High School Diploma -
Greene County High School