BRITTANY PETERSON
BLOUNTSTOWN,FL
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
H AND R BLOCK
- Scheduled and confirmed appointments using the company's system
- Matched Clients to the Optimal Tax Professional and effectively managed client flow
- Interacted with Clients in person and via telephone thru inbound and outbound calls
- Copied and scanned important confidential information for client's profiles
- Answered calls and questions for clients regarding tax
- Situations, requests, inquiries and complaints
- Kept records of customer interactions, processed
- Customer's accounts and filed documents
- Team Development
- Stockroom Procedures
- Customer Account Manage nent
- Customer Consulting
- Clerical Support
- Product Organization
- Customer Relations
CUSTOMER SERVICE REPRESENTATIVE
Willis Insurance Agency, Inc
- Used computer navigation to search for new policies thru several different companies
- Print all types of policy documents
- Filing Insurance documents of all types
- Organizing all insurance documents for filing
CUSTOMER SERVICE REPRESENTATIVE
Auto Zone Auto Parts
01.2023 - 01.2023
- Organized and stocked parts
- Operated computer system
- Operated cash register
- Searched for parts and sometimes delivered parts
- Read engine codes and diagnosed problem
- Changed batteries for Customers
- Completed Management Training | 1
GARDEN CENTER ASSOCIATE
Ace Hardware
10.2020 - 01.2023
- Unpacked and stocked new shipments
- Operated cash registered
- Organized plants, watered and maintained healthy
- Plants
- Assisted customers in choosing and purchasing plants
- Part time job while also working at Willis Insurance
- Agency, Inc in the afternoons
Education
High School Diploma -
Altha High School
undefined
05.2019
Skills
- Brittany 20michelle
- Merchandise Orders and
- Exchanges
- Managing Multiple Tasks
- Process Optimization
- Active Listening
- Typing Proficiency
- Documentation
- Filing
- Calm and Professional Under
- Pressure
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Auto Zone Auto Parts
01.2023 - 01.2023
GARDEN CENTER ASSOCIATE
Ace Hardware
10.2020 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
H AND R BLOCK
CUSTOMER SERVICE REPRESENTATIVE
Willis Insurance Agency, Inc
High School Diploma -
Altha High School
Similar Profiles
LOIS VidasLOIS Vidas
SR TAX PREPARER at H R BLOCKSR TAX PREPARER at H R BLOCK
Leticia StephenLeticia Stephen
Assistant Team Leader at H R BlockAssistant Team Leader at H R Block
Dianne ThomassonDianne Thomasson
Assoicate Team Leader at H R BlockAssoicate Team Leader at H R Block
Misty StockflethMisty Stockfleth
Tax Processing Specialist at H R BLOCKTax Processing Specialist at H R BLOCK
Brianna BegorBrianna Begor
Receptionist at Calhoun Liberty HospitalReceptionist at Calhoun Liberty Hospital