To join a company that offers a stable and positive atmosphere and inspires me to enhance my past skills and provides an opportunity for growth and advancement in professional challenges for the betterment of the company.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Sonic Drive -In
Crossett, Arkansas
07.2023 - Current
Supervised daily operations including scheduling shifts, assigning duties.
Supervised daily operations to support efficient service delivery.
Coordinated staff schedules to ensure optimal coverage during peak hours.
Trained and supported new team members on company procedures to enhance the onboarding experience.
Organized training sessions for new hires to familiarize them with the workplace environment.
Resolved customer complaints promptly to ensure satisfaction.
Developed promotional strategies that contributed to increased sales.
Monitored food safety standards to maintain compliance with health regulations.
Collaborated with management on developing strategic plans to achieve business goals.
Packout Leader
Foster Farm Chicken Plant
Farmerville, Louisiana
02.2023 - 06.2023
Supervised packout operations, enhancing workflow and maintaining product quality.
Coordinated with production staff, aligning packaging processes with production schedules.
Collaborated with management team to develop effective strategies for packout operations.
Provided guidance and training to new staff members on proper packaging techniques.
Conducted regular inspections of packing equipment for maintenance needs.
Sonic Carhop
Sonic of Hamburg
Hamburg, Arkansas
09.2022 - 02.2023
Delivered food orders to customers in a timely manner with a friendly attitude.
Delivered food orders promptly to customers in drive-in stalls.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Communicated effectively with co-workers regarding order status or customer requests.
Trained new carhops on service protocol and customer interaction techniques.
Education
College Certificate in Hospitality And Business Management - Business Administration
UAM CTC
Crossett, AR
07-2017
High School Diploma -
Hamburg High School
Hamburg, AR
05-2006
Skills
Staff scheduling
Training and development
Sales strategy
Food safety compliance
Operational efficiency
Staff management
Employee performance evaluations
Customer resolution
Workplace safety compliance
Time management
Multitasking and organization
Training orientation
Timeline
Assistant Manager
Sonic Drive -In
07.2023 - Current
Packout Leader
Foster Farm Chicken Plant
02.2023 - 06.2023
Sonic Carhop
Sonic of Hamburg
09.2022 - 02.2023
College Certificate in Hospitality And Business Management - Business Administration