Brittany Putt
New Port Richey
Summary
Results-driven sales coordinator with expertise in sales strategy development, effective negotiation, and analytical thinking. Proven track record of generating over $3 million in revenue through proactive relationship management and streamlined sales processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Centralized Sales Coordinator
Naples Hotel Group
09.2023 - Current
- Coordinated seamless communication and collaboration among teams.
- I successfully managed sales efforts for six hotels across the state of Florida, driving strategic business development and revenue growth. My responsibilities included prospecting and securing new business opportunities, negotiating terms, and drafting and distributing contracts with accuracy and efficiency. Through proactive relationship management and streamlined sales processes, I consistently secured bookings quickly and effectively, generating over $3 million in revenue.
- Developed and maintained relationships with clients, enhancing customer satisfaction through personalized service and support.
- Assisted in the preparation of sales reports, analyzing data to identify trends and inform strategic decision-making.
- I conducted detailed analysis of occupancy, ADR, and RGI metrics across my hotel portfolio to evaluate performance and identify revenue opportunities. By closely monitoring weekly trends and market positioning, I ensured each property captured its fair share of business, optimizing pricing strategies and driving overall revenue performance.
Executive Housekeeping Manager
Naples Hotel Group
09.2018 - 01.2023
- Led daily operations of housekeeping department to ensure exceptional cleanliness standards across all guest areas.
- Developed and implemented training programs for staff to enhance service quality and operational efficiency.
- Streamlined inventory management processes, optimizing supply usage and reducing costs without compromising quality.
- Conducted regular inspections of guest rooms and public spaces to maintain compliance with hotel cleanliness standards.
- Coordinated scheduling for housekeeping staff, ensuring adequate coverage during peak occupancy periods.
- Collaborated with maintenance team to address and resolve facility issues impacting guest satisfaction promptly.
- Analyzed guest feedback to identify areas for improvement, implementing changes that enhanced overall experience ratings.
- Mentored junior housekeeping staff, fostering a culture of teamwork and commitment to excellence in service delivery.
Education
High School Diploma -
Hudson High School
Hudson, FL06-2014
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Exceptional leader
- Sales strategy development
- Analytical thinking
- Managerial skills
- Goal-oriented mindset
- Effective negotiation
- Prospecting skills
- Sales strategies
- Upselling strategies
- Contract preparation
- CRM software proficiency
- Cold calling
- Proposal development
- Team collaboration
- Pipeline management
- Sales closing
- Relationship selling
- Competitor research
- Product and service knowledge
Accomplishments
In 2021 I was provided a certificate of Employee of the Quarter.
Certification
- CPSP - Certified Professional Sales Person
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Centralized Sales Coordinator
Naples Hotel Group
09.2023 - Current
Executive Housekeeping Manager
Naples Hotel Group
09.2018 - 01.2023
High School Diploma -
Hudson High School