Brittany Richardson
Monroeville
Summary
Focused professional well versed in wide range procedures. Adept in quickly preparing surgical suites per procedure and surgeon instructions. Expertise in sterile and aseptic techniques. Board certified by national board of surgical technology and surgical assisting. Proficient professional offering several-year background to growing surgical team. Well versed in setting up operating rooms, preparing patients for surgery, collecting tissues for lab analysis and assisting surgeons during procedures. Adept at maintaining patient charts using software.
Overview
20
20
years of professional experience
Work History
Customer Care Representative
Unum
01.2020 - 07.2025
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
Surgical Technologist
Monroe County Hospital
Monroeville
09.2023 - 02.2025
- Provided assistance to surgeons during operations by passing instruments and other supplies.
- Performed pre-operative skin preparation on patients prior to surgery.
- Monitored sterilization process for surgical instruments or equipment used during procedures.
- Cleansed and disinfected operating rooms after procedures were completed.
- Prepared and maintained sterile field for surgical procedures.
Consultant
Nelnet Business Solutions
06.2020 - 01.2022
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Collaborated with stakeholders to define project scope, objectives and deliverables.
Customer Service Representative
Assurant
02.2014 - 06.2020
- Provided accurate information about products and services to customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Heat Set Operator
Shaw Industries
03.2013 - 08.2017
- Troubleshot mechanical problems with the heat set machine when they occurred.
- Adjusted web tension settings according to specifications provided by customer orders.
- Inspected finished products for quality assurance purposes.
Receptionist
US Navy
07.2005 - 12.2012
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Coordinated with vendors for repairs and maintenance of office equipment.
Education
Certified Surgical Technician -
Med Doc Training School
11-2023
High School Diploma -
Monroe County High School
Monroeville, AL05-2005
Skills
- Sterilization techniques
- Assisting surgeons
- Patient preparation
- Operating room maintenance
- Attention to detail
- Conflict resolution
- Quality assurance
- Surgical equipment operation
Timeline
Surgical Technologist
Monroe County Hospital
09.2023 - 02.2025
Consultant
Nelnet Business Solutions
06.2020 - 01.2022
Customer Care Representative
Unum
01.2020 - 07.2025
Customer Service Representative
Assurant
02.2014 - 06.2020
Heat Set Operator
Shaw Industries
03.2013 - 08.2017
Receptionist
US Navy
07.2005 - 12.2012
Certified Surgical Technician -
Med Doc Training School
High School Diploma -
Monroe County High School
Similar Profiles
Josalyn KellyJosalyn Kelly
Learning Consultant at UnumLearning Consultant at Unum
Michael FlibbertMichael Flibbert
National Relationship Director at UnumNational Relationship Director at Unum
Amanda SchmechelAmanda Schmechel
Life Benefits Specialist at UNUMLife Benefits Specialist at UNUM
Bryce TallantBryce Tallant
Quote Specialist at UnumQuote Specialist at Unum
Caitlin HayCaitlin Hay
Instructional Support Teacher II at Penn Hills Charter School of EntrepreneurshipInstructional Support Teacher II at Penn Hills Charter School of Entrepreneurship