Brittany Riley
Jacksonville,NC
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
3
3
years of professional experience
Work History
Waitress
The Angry Ginger
Jacksonville, NC
08.2023 - 07.2024
- Communicated daily specials to customers.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted in seating guests at tables or booths.
- Served alcoholic beverages responsibly in accordance with state laws.
- Processed payments accurately using cash registers or POS systems.
- Opened store daily and ensured all safety protocols were followed.
Waitress, Expo, To-Go
Metro Diner
Jacksonville , NC
02.2023 - 07.2023
- Bussed tables as needed during peak hours.
- Communicated daily specials to customers.
- Processed payments accurately using cash registers or POS systems.
- Performed basic math calculations when computing bills for customers' meals.
- Took orders for food and drinks and delivered them to guests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Developed positive relationships with regular customers through friendly conversation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Delivered orders to customers in an efficient manner with a friendly attitude.
Waitress
RuckerJohns
Emerald Isle, NC
07.2022 - 02.2023
- Answered questions about menu items, ingredients, and pricing.
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Processed payments accurately using cash registers or POS systems.
- Organized take-out orders efficiently according to customer requests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Waitress
PizzaBonez
Jacksonville, NC
08.2021 - 07.2022
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
- Bussed tables as needed during peak hours.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Education
Some College (No Degree) - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
Austin, TXSkills
- Menu Recommendations
- Order Accuracy
- Customer Service
- Safe Food Handling
- Ordering Procedures
- Dining customer service
- Payment Processing
- Table Setting
- Point of Sale (POS) system operations
- Buffet setup and takedown
- Food station setup
- Menu knowledge
- Team Collaboration
- Greeting guests
- Serving expertise
- Price memorization
- Upselling
- High-volume dining
- Table turnover
- Banquet Coordination
- Food Running
- Cash Handling
Timeline
Waitress
The Angry Ginger
08.2023 - 07.2024
Waitress, Expo, To-Go
Metro Diner
02.2023 - 07.2023
Waitress
RuckerJohns
07.2022 - 02.2023
Waitress
PizzaBonez
08.2021 - 07.2022
Some College (No Degree) - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
Similar Profiles
Breven NelsonBreven Nelson
Bartender at The Angry GingerBartender at The Angry Ginger
Alyssa DansbyAlyssa Dansby
Kitchen Staff Member at Angry GingerKitchen Staff Member at Angry Ginger
Tiandra BrownTiandra Brown
Liquor Store Associate at Angry Otter LiquorLiquor Store Associate at Angry Otter Liquor