Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRITTANY ROUSH

Hartford

Summary

Compassionate Nursing Assistant with 8+ years’ experience in the health care industry. Skilled communicator with individuals while remaining patient-focused. Seeking the opportunity for personal and professional growth within the medical realm.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Unit Secretary

Holzer Hospital
08.2025 - Current
  • Managed patient records and coordinated information flow between departments.
  • Scheduled appointments and maintained calendars for medical staff and patients.
  • Facilitated communication among healthcare teams to ensure quality patient care.
  • Processed incoming calls, triaging requests to appropriate personnel efficiently.
  • Organized and maintained office supplies, ensuring operational efficiency in unit.
  • Assisted in training new staff on administrative protocols and procedures.
  • Developed streamlined processes for handling patient inquiries, enhancing response times.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

Patient Access Representative

Rivers Health
01.2023 - 2025
  • Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
  • Facilitated communication between patients and medical staff to enhance access to services and improve patient satisfaction.
  • Trained new team members on patient access protocols and systems, fostering a collaborative work environment.
  • Implemented process improvements that streamlined patient check-in procedures, reducing wait times and enhancing efficiency.

Patient Access Clerk

Pleasant Valley Hospital Emergency Department
01.2021 - 01.2022

Nursing Assistant

Holzer Hospital
01.2020 - 01.2022

Nursing Assistant

Pleasant Valley Hospital
01.2014 - 01.2016
  • Assisted nursing staff in patient care, ensuring comfort and safety during daily activities.
  • Monitored vital signs and reported changes to healthcare team for timely interventions.
  • Maintained accurate patient records, enhancing communication among team members.
  • Supported patients with mobility and personal hygiene, fostering independence and dignity.
  • Trained new nursing assistants on protocols and best practices to ensure high-quality care.

Nursing Assistant

Lakin Correctional Center
2016 - 01.2016

Education

Radiology

University of Rio Grande
01.2019

Nursing

Hocking College
01.2017

General, Nursing

Marshall University
01.2015

Graduate

Wahama High School
01.2013

Skills

  • Incoming call reception
  • Customer service
  • Strong organization
  • Telephone reception
  • Appointment scheduling
  • HIPAA compliance

Certification

CPR

Timeline

Unit Secretary

Holzer Hospital
08.2025 - Current

Patient Access Representative

Rivers Health
01.2023 - 2025

Patient Access Clerk

Pleasant Valley Hospital Emergency Department
01.2021 - 01.2022

Nursing Assistant

Holzer Hospital
01.2020 - 01.2022

Nursing Assistant

Pleasant Valley Hospital
01.2014 - 01.2016

Radiology

University of Rio Grande

Nursing

Hocking College

General, Nursing

Marshall University

Graduate

Wahama High School

Nursing Assistant

Lakin Correctional Center
2016 - 01.2016

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