Brittany Scruggs
Huntsville
Summary
Dynamic Supervisor with a proven track record at Huntsville Hospital Main, excelling in staff management and employee development. Enhanced team productivity through effective training and conflict resolution, while implementing safety protocols that reduced workplace incidents. Committed to fostering a positive work environment and achieving organizational goals through analytical thinking and decision-making.
Overview
8
8
years of professional experience
Work History
Supervisor
Huntsville Hospital Main
12.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Team Leader
Voya Financial
03.2021 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Human Resources Generalist
Ard Logistics
12.2016 - 04.2020
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Implemented and supervised orientation procedures for new hires.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Education
Associate Of Applied Science -
Jefferson State Community College
Birmingham, AL06.2015
Center Point High School
Center Point, AL05.2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Employee motivation
- Attention to detail
- Analytical thinking
- Policy enforcement
- Payroll processing
- Employee development
Timeline
Supervisor
Huntsville Hospital Main
12.2024 - Current
Team Leader
Voya Financial
03.2021 - 10.2024
Human Resources Generalist
Ard Logistics
12.2016 - 04.2020
Associate Of Applied Science -
Jefferson State Community College
Center Point High School
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