Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Teacher Assistant
Holy Family Child Care Center
08.2023 - Current
Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Contributed to increased student success by providing one-on-one support for struggling learners.
Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
Sterilization and sanitation
Assisted teachers with supervision and care of group of 5-10 children.
E-Recorder
Fidelity National Title
09.2020 - 05.2022
Made appropriate file information updates and system upgrades.
Processed and scanned files into electronic databases.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Provided excellent customer service to individuals requesting information in accordance with company guidelines.
Paraprofessional
ISD 109
08.2015 - 09.2020
Relieved classroom teacher during breaks and maintained order and structure in classroom.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Handed out classroom materials, like pencils, paper and crayons.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Maintained head count and attendance sheets.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Prepared instruction materials, constructed bulletin boards and set up work areas.
Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
Cosmetologist
Cool Cuts 4 Kids
09.2009 - 10.2019
Maintained client treatment records and designed long-term care programs for return customers.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Suggested treatments and styles to suit customer appearance and fashion choices.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Processed payments, entering sales in register for prompt customer service.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Answered phone calls and emails to schedule client appointments.
Cashier
Jewel Osco
07.2006 - 06.2015
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked identification for proof-of-age for alcohol and tobacco sales.
Collected and authorized payments of guests.
Worked flexible schedule and extra shifts to meet business needs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Monitored self-checkout systems and provided assistance or intervention where required.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Performed cash, card and check transactions to complete customer purchases.
Education
Cosmetology License -
Capri Beauty College - Oak Forest
Oak Forest, IL
07.2008
High School Diploma -
H L Richards High School
Oak Lawn, IL
05.2007
Skills
Data Entry
Dependable and Responsible
Attention to Detail
Team building
Excellent Communication
Clerical Support
Good Telephone Etiquette
Organization
Timeline
Teacher Assistant
Holy Family Child Care Center
08.2023 - Current
E-Recorder
Fidelity National Title
09.2020 - 05.2022
Paraprofessional
ISD 109
08.2015 - 09.2020
Cosmetologist
Cool Cuts 4 Kids
09.2009 - 10.2019
Cashier
Jewel Osco
07.2006 - 06.2015
Cosmetology License -
Capri Beauty College - Oak Forest
High School Diploma -
H L Richards High School
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