Brittany Seyller
Carol Stream,IL
Summary
I am a motivated, high energy person with over ten years of experience in Restaurant Hospitality. I have also done competitive Retail Sales, and Door to Door Outside Sales. I'm self driven and I like to win.
Sales Representative with experience in educating homeowners on the claims process and serving as a liaison between customers and insurance companies. Responsibilities included conducting home inspections to assess damage, ensuring effective communication with production teams, and maintaining high levels of customer service. Proficient in utilizing CRM software for lead tracking and client management, while generating new leads through cold calling and referrals. Demonstrated ability to engage retail customers throughout the sales process, manage orders, and develop merchandising strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Representative
Sterling Exteriors
Barrington, IL
01.2023 - Current
- Working with homeowners to educate them on the claims process, monitoring the job, and serving as a liaison between customers and their insurance companies to file and complete claims.
- Completing Home Inspections for damage with customers to verify exterior damage.
- Proactively communicating internally with the Production team and with the customers, ensuring an industry-leading level of customer service.
- Establishing and maintaining best practices with the sales team and leadership.
- Maintaining and utilizing Customer Relationship Management (CRM) and lead tracking software, updating client information daily.
- Generating new leads daily, cold calling, going door to door.
- Obtaining referrals from existing, satisfied customers to enhance my pipeline.
Sales Representative
Grand Appliance and TV
Downers Grove, IL
09.2021 - 01.2023
- Responsible for engaging retail customers and businesses through all stages of the sales process; initial contact, qualifying needs, and closing sales.
- Managing orders from point of purchase through completion.
- Developing in-store merchandising, including setup of displays, display maintenance, and related tasks.
- Promoting Grand's advertising and marketing campaigns in-store.
- Understanding different product lines and offerings.
- Participating in initial, and continued product training.
- Ability to locate information quickly via online searches.
- Ongoing management of a book of business for both retail and business-to-business customers.
Bartender/Bar Manager
Rosie O'Hare's Public House
West Dundee, IL
01.2014 - 01.2021
- Trained and managed other employees.
- Stocked and tracked inventory and supplies.
- Utilized social media to promote daily specials.
- Provided a relaxing fun atmosphere for clients resulting in many repeat customers.
- Followed safety, sanitation, and legal policies for handling food and beverages.
- Responsible for all money transactions during my shift.
- Complied with all food and beverage regulations.
- Advertised, marketed and recommended menu items to guest, to increase guest satisfaction.
- Communicated product knowledge to facilitate guest decision making.
- Responsible for organizing and maintaining a weekly employee schedule.
- Responsible for inventory of all beer, wine and spirits.
- Assisted with the responsibility of ordering alcohol from various different distributors.
Bartender/Bar Manager
Dino's Sports Lounge and Grill
Glendale Heights, IL
01.2009 - 01.2014
- Demonstrated leadership as a trainer to all new employees.
- Responsible for opening and closing the facility, to include complete management of all monies and security.
- Responsible for inventory and the handling and management of liquor orders.
- Introduced and up-sold various new product lines.
- Ensured a friendly, safe, professional, and welcoming environment resulting in many repeat customers.
- Maintained all sanitation procedures and food safety guidelines.
Education
High School Diploma -
Larkin High School
Associate's degree - Marketing
Elgin Community College
Elgin, ILSkills
- Inventory control
- Promotions thru Social Media
- Mixologist
- Operation of various POS systems
- Loss prevention
- Multitasking
- Bartending
- Outside Sales
- Serving Experience
- Upselling
- Cold Calling
- Banquet Experience
- Host/Hostess
- Restaurant Experience
- Retail Sales
- Inside Sales
- Marketing
- Restaurant Management
- Salesforce
- Public Relations
- Kitchen Experience
- Food Safety
- Management
- Cash Handling
- Customer service
- Serving
- Food service
- Communication skills
- Negotiation
- Sales
- Computer literacy
- Merchandising
- Product demos
- Door-to-door
- CRM software
- Market research
- NetSuite
- Relationship management
- B2B sales
- Claims process education
- Customer relationship management
- Lead generation
Certification
- Bassett Certified, 2022
- Food Handler Certified, 2022
Additional Information - Special Skill Sets
- Hospitality
- Teamwork
- Integrity
- Dependability
- Customer focus
- Customer service
- Organizational skills
- Collaboration
- Product recommendation
Timeline
Sales Representative
Sterling Exteriors
01.2023 - Current
Sales Representative
Grand Appliance and TV
09.2021 - 01.2023
Bartender/Bar Manager
Rosie O'Hare's Public House
01.2014 - 01.2021
Bartender/Bar Manager
Dino's Sports Lounge and Grill
01.2009 - 01.2014
High School Diploma -
Larkin High School
Associate's degree - Marketing
Elgin Community College