Brittany Shambarger
Berkey,OH
Summary
Detail-oriented Marketing Assistant with extensive knowledge in healthcare. Dynamic individual with proven history of innovative and effective marketing. Committed to accurate and detailed research.
Overview
21
21
years of professional experience
Work History
Marketing Assistant
Toledo Clinic Facial Plastics & Dermatology
Wauseon, OH
08.2020 - Current
- Created engaging content for Pinterest, Facebook and Instagram.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
Medical Receptionist
Toledo Clinic Facial Plastics & Dermatology
Wauseon, OH
08.2018 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
Nuclear Medicine Scheduler
Toledo Clinic Radiology
Toledo, OH
08.2017 - 08.2018
- Helped young patients feel comfortable with procedures and immunizations.
- Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
- Provided bedside care and treatment for patients in Pediatric/Surgical units.
- Provided educational support to patients and families to inform them of procedures.
- Analyzed and interpreted patients' histories, symptoms, physical findings and diagnostic information to develop appropriate diagnosis.
- Trained family members in how to care for patients and manage individual conditions.
- Thrived in high volume atmosphere providing care ranging from wellness visits to illnesses, injuries, and life-threatening conditions.
MRI Scheduler
Toledo Clinic Radiology
Sylvania, OH
02.2012 - 08.2018
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Generated department orders and accompanying documentation.
- Checked prices and calculated totals for accurate invoice processing.
Medical Secretary
Toledo Clinic Gynecology
Toledo, OH
10.2004 - 02.2012
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
Education
Bachelor of Science - Dual Degree in Marketing/ Business Management
Lourdes College
Sylvania, OH12.2009
Skills
- Customer Service
- Survey Design and Development
- Document Management
- Market Research
- Marketing and Product Presentations
- Evaluation of Marketing Campaigns
- Time Management
- Customer Demographics
- Proofreading and Editing
- Office Administration
- Business Correspondence
Additional Information
- EMA, ECW, IC-Chart, ICD coding.
- Insurance Prior Authorization/ Predetermination.
- Microsoft Word, Excel, Power Point
Timeline
Marketing Assistant
Toledo Clinic Facial Plastics & Dermatology
08.2020 - Current
Medical Receptionist
Toledo Clinic Facial Plastics & Dermatology
08.2018 - Current
Nuclear Medicine Scheduler
Toledo Clinic Radiology
08.2017 - 08.2018
MRI Scheduler
Toledo Clinic Radiology
02.2012 - 08.2018
Medical Secretary
Toledo Clinic Gynecology
10.2004 - 02.2012
Bachelor of Science - Dual Degree in Marketing/ Business Management
Lourdes College
Similar Profiles
Mandy PackardMandy Packard
Medical Insurance Specialist at Smith Facial PlasticsMedical Insurance Specialist at Smith Facial Plastics
Mindy BrownMindy Brown
Director of Operations and Finance at Arizona Facial Plastics, PCDirector of Operations and Finance at Arizona Facial Plastics, PC
Melissa TahuaMelissa Tahua
Front Desk Coordinator at Utah Facial PlasticsFront Desk Coordinator at Utah Facial Plastics