Brittany Shindo
Clarksville,Tennessee
Summary
Dedicated and newly certified EKG Technician ready to launch a successful career in the healthcare sector. Meticulous attention to detail and strong interpersonal skills, developed through extensive experience as a Flight Attendant and Realtor, facilitate effective communication and relationship-building. Proficient in managing sensitive situations with professionalism, clearly explaining complex information, and providing empathetic support to diverse populations. Committed to leveraging these strengths to deliver precise EKG results and exceptional patient care in a clinical environment.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Contour Airlines
10.2023 - Current
- Created world class experience, providing customer service before, during, and after flight, promptly and professionally
- Adhered to Federal Aviation Administration (FAA) and Company policies and regulations
- Performed pre-flight checks on aircraft interior components
- Maintained accurate passenger accountability manifests
- Fostered Team development with-in crews; enhanced crew efficiency and camaraderie
Realtor
Coldwell Banker
02.2022 - 12.2024
- Negotiated purchase agreements and contracts, advocating for client interests to achieve favorable terms.
- Streamlined transaction processes by coordinating with title companies, lenders, and inspectors for timely closings.
- Coordinated property viewings and customized property list for client needs.
- Maintained client relationship and an accurate Customer Relationship Management (CRM) database to expand market share.
- Conducted market research to identify trends, pricing strategies, and competitive properties in the local area.
Customer Service
Target
08.2018 - 03.2020
- Ensured guest satisfaction through friendly and enthusiastic interactions
- Processed payments and provided accurate receipts and change
- Answered customer inquiries over the phone and directed calls appropriately
- Managed and resolved customer complaints to meet their full satisfaction
- Greeted and assisted guests with inquiries, upholding corporate standards
Sales Service
24 Hour Fitness
07.2018 - 01.2020
- Addressed customer inquiries through various channels and facilitated follow-up for the sales team
- Processed client payments, maintained accurate account records, and tracked sales history
- Increased revenue by leveraging product knowledge and persuasive communication to close sales
- Delivered engaging presentations to highlight product benefits and overcome customer objections
- Provided post-sale support, resolving issues and answering additional customer questions
Education
High School Diploma - Elementary Education
Ceasar Chavez
Phoenix, AZ05-2002
No Degree - Elementary Education
Grand Canyon University
Phoenix, AZ12-2027
Certificate - Electrocardiograph Technician
MedCertify
12-2025
Skills
- Service excellence
- Dedicated work ethic
- Strong attention to detail
- Emergency first aid skills
- Professional appearance
- Verbal and written communication
- Cultural awareness
- Leadership qualities
- Company policy adherence
Timeline
Flight Attendant
Contour Airlines
10.2023 - Current
Realtor
Coldwell Banker
02.2022 - 12.2024
Customer Service
Target
08.2018 - 03.2020
Sales Service
24 Hour Fitness
07.2018 - 01.2020
High School Diploma - Elementary Education
Ceasar Chavez
No Degree - Elementary Education
Grand Canyon University
Certificate - Electrocardiograph Technician
MedCertify