Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Smith

Hallandale,FL

Summary

With a proven track record at CVS Pharmacy, I excel in workflow optimization and problem-solving, ensuring efficiency and high-quality service. My expertise spans medication dispensing and HIPAA compliance, complemented by strong team collaboration. Achievements include significantly enhancing pharmacy operations and customer satisfaction. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
10.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Security Officer

Securitas Security Services USA
02.2022 - 06.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Education

Associate of Arts - Health Sciences

Broward College
Fort Lauderdale, FL
12-2025

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Insurance Billing
  • Medication Dispensing
  • Drug Classification Knowledge
  • Drug Inventory Control
  • Healthcare regulations
  • Advanced math skills
  • Drug Interaction Awareness

Certification

  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
  • First Aid/CPR/AED Instructor Certification – Red Cross.

Timeline

Pharmacy Technician

CVS Pharmacy
10.2023 - Current

Security Officer

Securitas Security Services USA
02.2022 - 06.2023

Associate of Arts - Health Sciences

Broward College
Brittany Smith