Brittany Smith
Milton,FL
Summary
Dynamic professional with a valid driver's license and strong problem-solving skills, experienced at Enterprise Holdings. Proven track record in optimizing delivery schedules and enhancing customer service. Recognized for punctuality and reliability, contributing to team success and improving operational efficiency in fast-paced environments. Committed to delivering exceptional results through effective time management.
Overview
14
14
years of professional experience
Work History
Driver
Enterprise Holdings
2021.02 - 2023.07
- Operated vehicles safely, adhering to all traffic laws and regulations.
- Conducted routine vehicle inspections to ensure safety and reliability.
- Loaded and unloaded goods efficiently, maintaining proper handling techniques.
- Collaborated with team members to optimize delivery schedules and routes.
- Adapted quickly to changing schedules and delivery needs, ensuring timely service.
Assistant
Pensacola State College
2022.03 - 2022.06
- Coordinated schedules and meetings, ensuring efficient use of time for team members.
- Managed correspondence, prioritizing communications to enhance response times.
- Assisted in project planning, supporting the execution of strategic initiatives.
- Maintained accurate records and documentation, improving information retrieval processes.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Waitress Trainee
Chilli's Bar & Grill
2020.04 - 2021.01
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Cashier
Mcdonalds
2019.05 - 2022.05
- Processed customer transactions accurately using point-of-sale systems.
- Provided excellent customer service by resolving inquiries and complaints efficiently.
Order Selector
Gold Ring Gulf Distributors
2018.08 - 2019.03
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Selected and packed orders accurately to meet daily shipping deadlines.
Waitress
Texas Roadhouse Restaurant
2015.03 - 2019.01
- Delivered exceptional customer service, ensuring guest satisfaction and positive dining experiences.
- Managed multiple tables efficiently during peak hours, enhancing overall service flow.
Call Center Representative
Alorica
2011.08 - 2014.02
- Managed high-volume inbound calls, ensuring efficient resolution of customer inquiries.
- Trained new team members on call handling procedures and company policies.
- Developed scripts to improve communication and enhance customer interactions.
- Collaborated with cross-functional teams to address complex customer issues effectively.
Cashier
Win Dixie
2009.04 - 2010.02
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance operational efficiency.
Education
Associate of Arts - General AA/RN Associate
Pensacola State College
Pensacola, FL2025-12
Milton High
Milton Fl2010-05
Skills
- Time management
- Customer service
- Valid Driver's license
Timeline
Assistant
Pensacola State College
2022.03 - 2022.06
Driver
Enterprise Holdings
2021.02 - 2023.07
Waitress Trainee
Chilli's Bar & Grill
2020.04 - 2021.01
Cashier
Mcdonalds
2019.05 - 2022.05
Order Selector
Gold Ring Gulf Distributors
2018.08 - 2019.03
Waitress
Texas Roadhouse Restaurant
2015.03 - 2019.01
Call Center Representative
Alorica
2011.08 - 2014.02
Cashier
Win Dixie
2009.04 - 2010.02
Milton High
Associate of Arts - General AA/RN Associate
Pensacola State College