Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Brittany Stone

Milford,OH

Summary

Highly organized and detail-oriented multifamily professional with over eight years of experience in property management and resident account administration. Seeking to leverage my expertise in financial records management, resident relations, and compliance as a Senior Resident Account Specialist.

Overview

8
8
years of professional experience

Work History

Resident Account Specialist

Indendence Realty Trust, Inc.
06.2022 - Current
  • Managed resident financial records for a portfolio of multifamily communities in our Texas market, ensuring accuracy and compliance with company policies, and relevant legal regulations.
  • Collected rents and managed delinquencies, consistently reducing outstanding balances through effective communication and follow-up.
  • Supervised the eviction process, attended unlawful detainer hearings, and handled all legal documents on behalf of ownership, as needed.
  • Maintained accurate, up-to-date resident account ledgers, ensuring all deposits, payments, and adjustments were processed and documented properly.
  • Coordinated resident payment plans and worked with accounting teams to resolve month-end discrepancies and variances.
  • Ensured compliance with fair housing, landlord-tenant regulations, and other relevant laws to maintain 100% compliance in all processes.
  • Assisted in training new team members, fostering a positive and efficient work environment.
  • Utilized property management software, such as Entrata and Elise AI, to track and reconcile financial transactions, resident payments, and outstanding balances.

Assistance Community Manager

Independence Realty Trust, Inc.
Loveland , OH
01.2022 - 06.2022

Leasing Professional

STAR RIET Services, LLC
Loveland , OH
08.2017 - 01.2022

Education

Attended 2004-2006

University of Cincinnati
Cincinnati, OH

Skills

  • Resident financial management
  • Compliance assurance
  • Payment processing
  • Eviction supervision
  • Property management software
  • Customer relationship management
  • Problem Solving & Analytical Skills

Personal Information

Timeline

Resident Account Specialist

Indendence Realty Trust, Inc.
06.2022 - Current

Assistance Community Manager

Independence Realty Trust, Inc.
01.2022 - 06.2022

Leasing Professional

STAR RIET Services, LLC
08.2017 - 01.2022

Attended 2004-2006

University of Cincinnati

Similar Profiles

CREATE PROFILE