Brittany Strickland
Reform,AL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
ExperCARE Urgent Care
09.2025 - Current
- Managed patient check-in and appointment scheduling for efficient workflow.
- Maintained accurate patient records using electronic health record systems.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Resolved patient inquiries and concerns promptly, fostering positive relationships with the community.
- Checked patient insurance, demographic, and health history to keep information current.
Medical receptionist
Med 360 urgent care
09.2023 - 09.2025
- Manage patient scheduling, ensuring smooth clinic operations and enhanced patient satisfaction.
- Efficiently handle patient inquiries, contributing to improved communication and service quality.
- Maintain accurate patient records, supporting confidentiality and streamlined data management.
- Process insurance verifications, handle billing inquiries, and optimize scheduling system to reduce patient wait times and enhance clinic workflow.
- Partner with medical staff to streamline patient flow, resolve scheduling conflicts, and maintain efficient communication between departments.
Education
CNA School Certificate - CNA Training
PRIVATE
09.2023 - 11.2023
GED -
Tuscaloosa, ALSkills
- Task Delegation
- Complaints Handling
- Problem Solving
- Communication
- Attention to Detail
- Reliability
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
ExperCARE Urgent Care
09.2025 - Current
Medical receptionist
Med 360 urgent care
09.2023 - 09.2025
CNA School Certificate - CNA Training
PRIVATE
09.2023 - 11.2023