Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Georgia Skin And Cancer Clinic
01.2024 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Organized paperwork such as charts and reports for office and patient needs.
Leasing Agent
Southcoast Properties
02.2023 - 08.2023
Warmly greets visitors, prospective renters, and current residents
Schedules tours and accompanies potential tenants to available homes
Performed background, reference and credit checks as part of screening process of prospective tenants.
Prepares leases, move-in materials, and coordinates move-in dates for Leasing Managers review and approval; obtains signatures from management and tenants
Assists with recordkeeping, filing, bookkeeping, and paperwork as required.
Assistant Retail Store Manager
Cato Fashions
08.2018 - 07.2019
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Assisted store manager in meeting standards for customer service and quality
Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
Maintained visual merchandising standards to create an engaging shopping experience for customers.
Food Server
Wild Wing Cafe
09.2017 - 04.2018
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
Explained menu items and suggested appropriate options for food allergy concerns
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Education
Medical Coding And Billing -
Savannah Technical College
Savannah, GA
05.2024
Skills
Task delegation
Sales reporting
Analytical thinking
Customer service satisfaction
Time management
Effective leader
Flexible and Adaptable
Multitasking Abilities
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Medical Terminology
Timeline
Medical Receptionist
Georgia Skin And Cancer Clinic
01.2024 - Current
Leasing Agent
Southcoast Properties
02.2023 - 08.2023
Assistant Retail Store Manager
Cato Fashions
08.2018 - 07.2019
Food Server
Wild Wing Cafe
09.2017 - 04.2018
Medical Coding And Billing -
Savannah Technical College
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