Brittany Summerhill
Georgetown,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Summerbreeze Sheet Metals Inc
12.2018 - Current
- Doing administrative and clerical tasks (eg. scanning and printing)
- Preparing and editing letters, reports, memos, and emails
- Running errands to the post office or supply store
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Maintaining folders on servers
- Liaising with teams and units
- Tracking petty cash
- Covering reception duties
- Work from home days and occasional travel
Early Childhood Assistant
Peekaboo Childcare Centre
09.2017 - 12.2018
- Monitored children''s overall well-being by observing their daily routines and identifying potential health or safety concerns.
- Assisted in the assessment of each child''s developmental progress, updating parents on a regular basis.
- Worked in the infant room with ages 9 months to 18 months
- Created programs and activities that support and promote physical, cognitive, emotional and social development of children
- Ensured a safe, clean, and nurturing environment for all children by adhering to strict safety guidelines and procedures.
Receptionist/Administrative Assistant
Right Way Renos
01.2017 - 07.2018
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Answered all incoming calls and handled caller's inquiries
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained an accurate record of office supplies
General Manager
Absolute Auto
01.2015 - 01.2017
- Computed sales prices and total purchases
- Processed cash and credit payments with 100% accuracy
- Assisted customers by providing information and actively resolving their concerns, striving for 100% customer satisfaction
- Assisted clients with any needs or concerns
- Greeted customers
- Responded to telephone inquiries
Server/Hostess
Mill Street Pub/Boston Pizza
01.2014 - 01.2015
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Receptionist/Order Entry Clerk
Diamed Lab Supplies
01.2011 - 01.2012
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed a 6-line phone system.
- Assisted the purchasing director as needed, including entering orders in the system, conducting inventory, and filing and archiving documents.
- Worked overtime when needed
- Processed orders and sales for major customers such as Shoppers Drug Mart and Walmart with 100% accuracy
Education
Bachelor of Science - Early Childhood Education
Sheridan College
Oakville, ON05.2024
Skills
- Performance Improvement
- Multitasking and Time Management
- Product branding
- Purchase orders organization
- Inventory Systems
- Mail distribution
- Quickbooks
- QuickBooks expert
- Customer relations and communications
- Data Collection
- Multi-line phone proficiency
- Editing and proofreading
- Spreadsheets
- Organizing and Categorizing Data
- Letter preparation
- Correspondence Writing
- Customer and client relations
- Office Administration
- Administrative Support
- Microsoft Office Suite
Timeline
Administrative Assistant
Summerbreeze Sheet Metals Inc
12.2018 - Current
Early Childhood Assistant
Peekaboo Childcare Centre
09.2017 - 12.2018
Receptionist/Administrative Assistant
Right Way Renos
01.2017 - 07.2018
General Manager
Absolute Auto
01.2015 - 01.2017
Server/Hostess
Mill Street Pub/Boston Pizza
01.2014 - 01.2015
Receptionist/Order Entry Clerk
Diamed Lab Supplies
01.2011 - 01.2012
Bachelor of Science - Early Childhood Education
Sheridan College
Similar Profiles
Davinder KumarDavinder Kumar
CNC Laser and Turret Machinist & Setter Operator at Gilbert Sheet Metals Engineering Ltd.CNC Laser and Turret Machinist & Setter Operator at Gilbert Sheet Metals Engineering Ltd.
Madison AconeMadison Acone
Inside Sales and Purchasing at Cajun Sheet MetalsInside Sales and Purchasing at Cajun Sheet Metals
Siddhardha BobbaSiddhardha Bobba
IT Support/Administrator at KNS METALS, KNS METALS DandenongIT Support/Administrator at KNS METALS, KNS METALS Dandenong