Brittany Swigart
Costa Mesa,CA
Summary
Organized and dependable leader, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities, never gives up, is hard working, goes outside the box to find solutions, strong work ethic. Dedicated to meeting company's goals and expectations.
Overview
8
8
years of professional experience
Work History
Food and Beverage Team Leader
Target
04.2021 - Current
- Managed a team to execute food goals and food safety fundamentals
- Assessed the business in a Standards walk to identify priorities for each day
- Provided assignment sheets for team members to know exactly what the need to work on for the day to give a great guest experience
- Validate with follow up to ensure all priorities have been met
- Established relationships with peers as well as outside vendors to drive the business
- Educated myself and my team on trends of products depending the season and holiday trends
- Created developed plans for multiple team members that became team leads as well as lead development meeting with my peers
Service and Engagement Team Lead
Target
08.2015 - 04.2021
- Managed 65 team members including interviewing,coaching and developing talent.
- Dedicated my time to building a guest first team culture
- Lead the team of passionate and knowledgeable guest advocates and Front of store Attendants who strive to exceed guest expectations by focusing on decreasing wait time,friendly guest interaction and service recovery
- Plan workload daily and weekly to deliver on store sales goals and guest engagement
- Be a champion of physical and digital offerings to ensure my team can inform,educate and promote the suite benefits,features and offerings that reward our guest to enhance their shopping experience
- Problem solved to always give a great guest experience
- Developed partnerships with my peers to reach our goals
- Demonstrated a commitment to diversity,equity,and inclusion through continuous development,modeling inclusive behaviors, and proactively managing bias
- Provided a fun working environment that also leaves the guests saying "I love Target"
Education
No Degree - Industrial And Product Design
Golden West College
Huntington Beach, CAHigh School Diploma -
Edison High School
Huntington Beach, CA06.2012
Skills
- Strong Leadership
- Guest service
- Planning
- Time management
- Building great work culture
- Supply Ordering and Management
- Vendor Negotiations
- Brand Standards Audits
- Teamwork and Collaboration
- Hardworking
- Knowing the business
- Training and development
Timeline
Food and Beverage Team Leader
Target
04.2021 - Current
Service and Engagement Team Lead
Target
08.2015 - 04.2021
No Degree - Industrial And Product Design
Golden West College
High School Diploma -
Edison High School
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