Brittany Sylvester
Sparks,NV
Summary
Dynamic leader with Sodexo Healthcare, enhancing environmental compliance and patient satisfaction. Excelled in building strong client relationships and leading teams to achieve optimal performance. Skilled in decision-making and communication, significantly improving operational outcomes.
Overview
5
5
years of professional experience
Work History
Environmental Services Manager
Sodexo Healthcare
02.2020 - Current
- Conducted regular site inspections to ensure compliance with environment best practices
- Conducted thorough facility audits, identifying potential environmental risks
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Conducted regular audits of company facilities, identifying areas of improvement and implementing corrective actions to achieve optimal environmental performance.
- Enhanced patient satisfaction by addressing individual needs and ensuring patients are receiving professional cleaning experience, leading to improved overall patient experience and higher satisfaction scores
- Develop strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
Education
High School Diploma -
Washoe High
Reno, NV06.2007
Skills
Delegating work assignments
Staff Management
Strategic planning
Teambuilding
Active Listening
Attention to Detail
Decision-Making
Teamwork and Collaboration
Excellent Communication
Timeline
Environmental Services Manager
Sodexo Healthcare
02.2020 - Current
High School Diploma -
Washoe High