Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Antione Fingers

Raleigh-Durham,NC
Antione Fingers

Summary

Strategic and results-driven professional with extensive experience in operational leadership, compliance, and quality assurance. Proven track record of enhancing organizational efficiency and safety standards through data-driven insights and operational excellence methodologies. Committed to fostering a culture of continuous improvement and delivering value-driven outcomes that align with organizational goals. Authorized to work in the US for any employer. For a more comprehensive view of accomplishments and ongoing commitment to continuous growth, please visit LinkedIn page at www.linkedin.com/antione716. There, explore professional journey, key achievements, and innovative strategies implemented to drive operational excellence. Let's connect and explore how can contribute to organization's success.

Overview

2026
years of professional experience
1
Certification

Work History

UNC Health

Environmental Services Manager
Current

Job overview

  • Achieved HCAHPS and Patient Satisfaction Scores consistently in the 80-90 percentile among approximately 4,000 hospitals at the close of FYI 24
  • In my role, I effectively coordinate projects by embracing the Gemba and Kaizen philosophies, ensuring a hands-on approach to identifying areas for improvement and fostering a culture of continuous innovation
  • By engaging directly with team members at the operational level (Gemba), I gain valuable insights into processes and workflows, enabling me to pinpoint inefficiencies and opportunities for enhancement
  • For example, during a recent initiative to improve patient cleaning protocols at UNC Health, I led a series of Gemba walks, collaborating with front-line staff to observe cleaning practices in real time
  • Through these observations, we identified bottlenecks and areas where additional training was needed
  • Leveraging the Kaizen philosophy, we implemented small, incremental changes, such as standardized cleaning checklists and enhanced staff training sessions
  • As a result, we achieved a 25% reduction in cleaning time while maintaining high satisfaction scores, ultimately enhancing operational efficiency, and improving patient care outcomes
  • Led data-driven safety initiatives as Sodexo’s District Safety Coordinator, resulting in a 40% increase in safety audits and reducing lost time injury rates from 0.61 to 0.00
  • Developed and implemented quality assurance protocols that enhanced compliance with safety standards and operational policies
  • Championed continuous improvement initiatives that streamlined processes, resulting in increased operational efficiency and improved service delivery metrics
  • Advocated for a 'Clients for Life' philosophy, fostering long-term relationships with stakeholders, and enhancing customer satisfaction through personalized service and proactive communication

Kaleida Healthcare Systems/Xanitos

Environmental Services Manager
06.2019 - 05.2021

Job overview

  • Managed staff selection, training, and development, ensuring alignment with organizational standards and values
  • Conducted performance evaluations and implemented corrective action plans, enhancing team productivity and compliance
  • Oversaw quality assurance processes, inventory management, and operational efficiencies to meet and exceed service level agreements

University at Buffalo Custodial

Custodial Manager
01.2018 - 06.2019

Job overview

  • Directed custodial operations, maintaining a clean and compliant campus environment through effective scheduling and resource management
  • Conducted regular inspections and audits, ensuring adherence to regulatory standards, and improving overall service quality

NY State DOH/Buffalo Psychiatric Center

Housekeeping Supervisor
01.2015 - 07.2017

Job overview

  • Coordinated cleaning projects and staff training, maintaining high cleanliness standards and operational efficiency
  • Implemented compliance protocols and quality checks to meet organizational and health department standards

Education

Kenmore East High School
Tonawanda, NY

High School Diploma

University Overview

Skills

  • Regulatory Compliance
  • Quality Management Systems
  • Risk Management
  • Data Analysis and Reporting
  • Operational Excellence
  • Leadership and Team Development
  • Strategic Planning
  • Communication Skills
  • Change Management
  • Continuous Improvement
  • Microsoft Office Suite
  • Kronos Time Management System
  • Data Collection & Analysis
  • Root Cause Analysis & Reporting
  • Environmental auditing
  • Environmental compliance
  • Environmental policy development
  • Hazardous materials handling
  • Industrial hygiene
  • Environmental risk assessment
  • Custodial services skills
  • Delegating work assignments
  • Inspecting equipment
  • Hazardous waste management
  • Troubleshooting
  • Regulatory compliance
  • Sanitation expertise
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Problem resolution
  • Relationship building
  • Work Planning and Prioritization

Certification

  • OSHA 10
  • Lean Six Sigma Yellow Belt
  • Change Management Practitioner Training
  • Finance Fundamentals (FM Academy)

Additional Information

Additional Information
Experienced in contributing to strategic initiatives, including Sodexo’s 2025 beverage and food initiative, utilizing SWOT analysis for informed decision-making., Adept at interpreting financial documents to understand organizational health and inform operational decisions.

Timeline

Environmental Services Manager
Kaleida Healthcare Systems/Xanitos
06.2019 - 05.2021
Custodial Manager
University at Buffalo Custodial
01.2018 - 06.2019
Housekeeping Supervisor
NY State DOH/Buffalo Psychiatric Center
01.2015 - 07.2017
  • OSHA 10
  • Lean Six Sigma Yellow Belt
  • Change Management Practitioner Training
  • Finance Fundamentals (FM Academy)
Environmental Services Manager
UNC Health
Current
Kenmore East High School
High School Diploma
Antione Fingers