Brittany Tartt
Princeton,WV
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Cross America
Glen Lyn, VA
10.2024 - Current
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Hairstylist
Great Clips Salon
McArthur, WV
03.2024 - 08.2024
- Assisted other stylists with busy periods in the salon.
- Participated in team discussions regarding marketing strategies for the salon.
- Advised clients on how to maintain their haircuts between visits.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Customer Service Representative
Concentrix
Princeton, WV
09.2023 - 02.2024
- Prevented key account losses by researching discrepancies and correcting problems.
- Developed positive relationships with customers through friendly interactions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Provided accurate information about products and services to customers.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Cosmetology License - Cosmetology
Summit School of Cosmetology
Wytheville, VA12-2006
Skills
- Order coordination
- Check processing
- Drawer management
- Telephone management
- Issue escalation
- Customer relationship management (CRM)
- Customer satisfaction
Timeline
Customer Service Cashier
Cross America
10.2024 - Current
Hairstylist
Great Clips Salon
03.2024 - 08.2024
Customer Service Representative
Concentrix
09.2023 - 02.2024
Cosmetology License - Cosmetology
Summit School of Cosmetology